Christina Lutes
Pomona,MO
Summary
Hardworking payroll/bookkeeping and administrative assistant, holding 13 plus years of experience in providing efficient office operations and detail-oriented financial support. Adept at gathering and organizing specifically requested data and converting documents into desired formats. In-depth knowledge of office automation programs as well as online bookkeeping programs with solid external and internal communication skills.
Overview
14
14
years of professional experience
5
5
Certification
Work History
Administrative Assistant
Test Squadron
Holloman Air Force Base, NM
10.2020 - 11.2021
- Assisted section supervisor with making sure timecards were completed fully, accurately, and were approved by end of pay
- Responsible for all purchases under designated purchase limit for squadron
- Inprocessed new employees
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for records.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Bookkeeper
Gateway Baptist Church
Alamogordo, NM
02.2013 - 10.2021
- Calculated and prepared checks for utilities, church related giving, and other payments
- Input data into automated ledger system, allocating debits and credits into correct accounts
- Reconciled account ledgers with bank statements
- Accessed computerized financial information to answer general questions as well as those related to specific accounts
- Checked figures, postings, and documents for correct entry, mathematical accuracy, and proper codes
- Calculated financial data to decide correct payment bracket for each month's missions giving.
Production Control Clerk
AECOM/Amentum
Holloman Air Force Base, NM
04.2018 - 10.2020
- Received and validated weekly time reported on time sheets for 400+ personnel which requires verification and approval by government representative
- Compiled data entry for weekly status reports which provides government accurate representation on where labor costs were spent, including Labor, Overtime, Nonproductive hours, Travel
- Tracked labor funds in charge code, verifying said funds are available to be expensed to pay personnel for hours worked, and remaining balance
- Notified management when discrepancies occurred
- Handled employee's travel reimbursement (when required)
- Handled payment of new hires that received relocation bonus
- Gathered documents of new employees for submittal with I-9 documents
- Conducted new hire orientation and in processing for newly hired personnel
- Completed Personnel Action Forms (PAFs) for employees needing pay corrections, leave of absences, resignation
- Worked with Corporate Accounts Payable to handle pay discrepancies for site personnel
- Processed Leave of Absences and FMLA to HR manager for proper reporting
- Coordinated with all sections to ensure requests for conference room did not conflict
- Captured Productivity Metrics and submit weekly as requested
- Performed other Ad Hoc Administrative Duties as assigned
- Responded to all telephone, walk in and electronic inquiries for assistance
- Responsible for effective Minute taking and action item preparation as required
- Completed daily entry and reconciliation of timesheets
- Identified and corrected errors in entry or interpretation of agreements
- Resolved payroll queries in timely manner
- Reconciled data back to client systems to ensure accuracy
- Reported on hours as required
- Liaised with supervisors and senior staff on all time and related pay or billing processing issues
- Undertook specific tasks as required that were commensurate with position
- Actively participated in identifying areas of improvement and provided solution.
- Coordinated with inventory managers to plan deliveries around production schedules
Lodging Accounting Clerk
Defense
Holloman Air Force Base, NM
10.2015 - 08.2018
- Provided general office and financial support to lodging management
- Performed various management support functions to include preparing general correspondence
- Processed all purchase orders and receiving reports in internet-based purchasing software
- Monitored projects to ensure delivery of items on order
- Prepared lodging time records for payroll processing and assists with payroll discrepancies; tracks labor hours to ensure compliance with Air Force Guidance
- One of three approving officials for Nonappropriated Fund Government Purchase Card (NAF GPC) Program
- Reviewed night audit reports and resolved out-of-balance accounts or reports
- Worked with Guest Service Representatives to fix posting errors
- Worked directly with guest or unit in collecting fees, prepared bills
- Answered Guest Folio phone inquiries and follow ups
- Called and/or mailed correspondence to customers as necessary in order to update accounts
- Conducted research to assist NAF Accounting Office (AO) in balancing accounts receivable
- Prepared monthly surcharge calculation
- Processed daily credit card deposits
- Reviewed NAF Transformation (NAF-T) reports
- Controlled petty cash fund
- Assisted designated records custodian of lodging files and Automated Data Processing Equipment (ADPE)
- Served as back-up administrator for lodging automated data system
- Added, deleted, or updated user codes as needed
- Added reports or batches as needed
- Updated contract-lodging codes
- Updated rates
- Added or changed transaction codes as needed
- Coordinated room code changes though AFSVA
- Able to verify back-ups of database are occurring successfully (both SQL and tape)
- Assisted supervisor in overseeing lodging awards program as directed by management, scheduling team socials and working with section manager for appropriate activities
- Performed additional duties as assigned.
Lodging Front Desk Representative
US Dept, Defense
Holloman Air Force Base, NM
03.2015 - 10.2015
- Received and confirmed room reservations by letter, telephone, email, or personal contact
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Registered and assigned rooms to guests, programmed and issued room keys, and escorted guests to rooms as needed
- Ensured that only authorized patrons use government-sponsored quarters
- Answered multi-line phone system and greeted callers enthusiastically.
- Calculated and posted charges to patrons' accounts and balanced totals with control records
- Accepted payment, made change, and presented departing guests checkout statements
- Prepared and safeguarded cash receipts, prepared daily cashier's report, daily activity report, and prepared consolidated daily activity report
- Maintained up-to-date checkout list
- Maintained and sold sundry items to patrons
- Maintained professional appearance and demeanor at all times
- Ensured required information is received from guest and entered into guest folio
- Printed backup reports from property management system
- Recorded and notified appropriate person/organization of maintenance problems reported by guests
- Ensured front desk area and lobby remained clean
- Processed Night Audit procedures and close credit card machines nightly
- Maintained lost and found program
- Ensured that customer service was first priority
- Performed other related duties as assigned.
Central Cashier
US Dept. of Defense
Holloman Air Force Base, NM
08.2014 - 03.2015
- Performed receiving and disbursing cashier duties; collected cash, checks, credit card receipts, and other supporting documentation
- Prepared, reimbursed, and issued change/imprest funds as required
- Performed full range of cash management and accountability duties that included analyzing and correcting erroneous data on computer runs, bank deposits and daily reports, and completing related cash control forms
- Performed cashier functions in support of other staff involved in sales of services or merchandise
- Received money, issued receipts, made change, and completed related cash control forms
- Ensured proper accounting for all charge receipts, cash, checks, and petty cash vouchers on accounting documents/forms to local financial institution in accordance with established deadlines and directives
- Ensure proper accounting for all charge receipts, cash, checks, and petty cash vouchers on accounting documents/forms
- Performed reconciliation, balancing and auditing of deposits received from all cost centers
- Briefed supervisor on violations of internal control procedures established by regulatory guidance
- Prepared reports for management and higher headquarters as required
- Maintained integrity of controlled area
- Ensured only authorized individuals are given unescorted entry into central cashier area
- Performed escort responsibilities as needed
- Examined, verified, and analyzed variety of accounts receivable documents to determine their mathematical correctness, validity, and clerical accuracy.
Administrative Assistant/Event Coordinator
Alamogordo Chamber of Commerce
Alamogordo, NM
04.2012 - 12.2012
- Received cash, credit card, and check payments for membership dues as well as vendor payments
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Reviewed files, records, and other documents to obtain information to respond to requests
- Answered telephones, directed calls, and took messages
- Maintained and updated filing, inventory, mailing, and database systems, manually and digitally
- Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, credit card machines, and personal computers
- Opened, sorted and routed incoming mail, answered correspondence, and prepared outgoing mail
- Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities
- Computed, recorded, and proofread data and other information, such as records or reports
- Typed, formatted, proofread, and edited correspondence and other documents, from notes or dictating machines, using computers
- Completed work schedules, managed calendars, and arranged appointments
- Coordinated Chamber related events to include; arranging for food and/or craft vendors, acquiring all necessary permits, setup and cleanup after events.
Education
Associates Degree - General Studies
American Military University
02.2011
GED -
Flagstaff High School 400
07.1997
Skills
- Confidentiality and Data Protection
- Research and Analytical Skills
- Strong Organizational Skills
- Database and Client Management Systems
- Computers and Technology
- 10-Key Proficiency
- QuickBooks Knowledge
- Payroll Administration
- Payment Distribution
- Skilled in Microsoft Office
- Skilled in Adobe PDF
- Excel Spreadsheets
Certification
- Quickbooks Bookkeeping Accounting Certification
- Mastering Quickbooks Certification
- Budgeting for Business Certification
- Financial Accounting Certification
- Financial Analyst Certification
Timeline
Administrative Assistant
Test Squadron
10.2020 - 11.2021
Production Control Clerk
AECOM/Amentum
04.2018 - 10.2020
Lodging Accounting Clerk
Defense
10.2015 - 08.2018
Lodging Front Desk Representative
US Dept, Defense
03.2015 - 10.2015
Central Cashier
US Dept. of Defense
08.2014 - 03.2015
Bookkeeper
Gateway Baptist Church
02.2013 - 10.2021
Administrative Assistant/Event Coordinator
Alamogordo Chamber of Commerce
04.2012 - 12.2012
Associates Degree - General Studies
American Military University
GED -
Flagstaff High School 400
- Quickbooks Bookkeeping Accounting Certification
- Mastering Quickbooks Certification
- Budgeting for Business Certification
- Financial Accounting Certification
- Financial Analyst Certification
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