Calm mannered with 3 years of retail experience assisting customers using active listening and customer needs assessment to offer targeted solutions. Consistently friendly and professional when handling diverse customer needs. Manages workflow and optimizes team strengths to meet service quotas. Looking for a new role where hard work and dedication will be highly valued.
Focused Receptionist with 2 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with great recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
6
6
years of professional experience
Work History
Receptionist
Mihelich and Kavanaugh
Eastpointe, MI
01.2022 - Current
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Assisted with special projects assigned by management when required.
Organized conference room reservations for meetings or events.
Maintained an organized filing system of confidential client information in accordance with company policy.
Confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Sorted incoming mail and directed to correct personnel each day.
Supervised setup of conference rooms for meetings and office events in common areas.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Providing support to administrative staff with miscellaneous tasks as requested.
Running errands outside of the office building when necessary.
Delivering confidential documents between offices safely and securely.
Delivered court documents to attorneys, judges, and other personnel within the judicial system.
Understood and followed oral and written directions.