Summary
Overview
Work History
Education
Skills
Communication Skills
Leadership Experience
References
Timeline
Generic

Christina Maiden

Vacaville,California

Summary

Talented Account Coordinator focused on being outstanding liaison to customers and personnel. Dedicated to working hard in competitive environments. Known for top-of-the-line work and great service.

Overview

7
7
years of professional experience

Work History

Account Coordinator

Saverglass
09.2022 - Current
  • Streamlined communication between clients and internal teams for seamless project execution.
  • Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
  • Updated internal databases with account information to maintain concise, clear records.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Placed orders from three separate international factories and four domestic warehouses for clients.

Logistics Coordinator

Hillebrand
09.2020 - 04.2022
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Tracked orders and notified customers of status or potential delays.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
  • Improved order accuracy through meticulous data entry and verification processes.
  • Updated and maintained databases to track shipments and inventory.

Office Operations Manager

Hillebrand
03.2018 - 05.2020
  • Developed comprehensive training programs for new hires, reducing onboarding time and increasing employee retention rates.
  • Improved communication within the team through regular meetings, fostering a collaborative work environment.
  • Assisted with recruitment efforts by screening candidates, scheduling interviews, and managing the onboarding process for new hires.
  • Coordinated staff scheduling to ensure adequate coverage during peak hours and reduce overtime expenses.
  • Managed daily warehouse operations, ensuring adherence to safety regulations and maintaining a clean work environment.
  • Collaborated with other departments to address any logistical concerns or challenges promptly.

Education

Bachelor of Science in Business Administration - Medical Office Administration

Kaplan University

Graduated -

Buckingham Charter High

Skills

  • Customer Service
  • Order Management
  • Account Management
  • Sales Support
  • CRM Software
  • Microsoft Office
  • Phone and Email Etiquette
  • Multitasking and Organization
  • SAP

Communication Skills

I pride myself in my ability to remain professional and courteous throughout my daily interactions. I calmly and effectively communicate issues and solutions to both my coworkers and management.

Leadership Experience

I have had several leadership positions where I was responsible for inventory, scheduling truckloads, scheduling and training employees, communicating with customers and reporting to my managers. I will always take responsibility for myself and my team.

References

Available Upon Request

Timeline

Account Coordinator

Saverglass
09.2022 - Current

Logistics Coordinator

Hillebrand
09.2020 - 04.2022

Office Operations Manager

Hillebrand
03.2018 - 05.2020

Bachelor of Science in Business Administration - Medical Office Administration

Kaplan University

Graduated -

Buckingham Charter High

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Christina Maiden