Christina Maldonado
Hope Mills,NC
Summary
Results-driven MBA graduate and Army veteran with expertise in marketing, customer service, and operational leadership. Proven ability to deliver measurable outcomes through organizational skills, creative problem-solving, and a strong work ethic.
Overview
14
14
years of professional experience
Work History
Founder & Marketing Specialist
Marketing Momentum, LLC
Fayetteville, NC
11.2022 - Current
- Designed and launched websites for local businesses.
- Created comprehensive social media marketing strategies to boost engagement.
- Managed marketing campaigns, achieving measurable success.
- Built strong client relationships with tailored solutions.
- Oversaw all operational aspects of the business.
Women Veteran's Healthcare Representative
Redhawk Group International, LLC
Atlanta, GA
07.2018 - 03.2021
- Direct Marketing- processed telephone calls and triaged problems in accordance with company standards and policies through email.
- Maintained customer accounts and information in electronic reporting system.
- Helped customers find specific products, answered questions and offered product advice.
- Measured and evaluated customer and employee satisfaction to identify areas in need of improvement.
- Contacted purchasing agents and encouraged them to purchase through our services.
Aviation Operations Specialist
U.S Army, Fort Bragg North Carolina
Fayetteville, NC
08.2010 - 05.2015
- Coordinated flight plans and processed local and cross-country flight clearances.
- Reduced process lags, effectively training new entrants on best practices and protocol.
- Mitigated regulatory risks by obtaining documents, clearances, certificates and approvals from local, state and federal agencies.
- Sustained safety protocol while executing pilot and ground personnel logistics.
- Alerted crash crews of emergencies and interpreted weather reports.
- Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
- Donations coordinator for Afghanistan children at Bagram Air Base. Assisted in the collection and delivery of various supplies to local Afghan's in need.
Education
MBA - Business Administration
University of North Carolina At Pembroke
Pembroke, NC08.2022
Bachelor of Science - Marketing, Business Administration
Methodist University
Fayetteville, NC05.2021
Associate of Arts -
Fayetteville Technical Community College
Fayetteville, NC12.2017
Skills
- Marketing strategy and execution
- Website design and development
- Social media management
- Team leadership and collaboration
- Customer service and client relations
- Strong verbal and written communication
- Attention to detail and organizational skills
Timeline
Founder & Marketing Specialist
Marketing Momentum, LLC
11.2022 - Current
Women Veteran's Healthcare Representative
Redhawk Group International, LLC
07.2018 - 03.2021
Aviation Operations Specialist
U.S Army, Fort Bragg North Carolina
08.2010 - 05.2015
MBA - Business Administration
University of North Carolina At Pembroke
Bachelor of Science - Marketing, Business Administration
Methodist University
Associate of Arts -
Fayetteville Technical Community College
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