Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTINA MAN

Los Angeles,CA

Summary

Dynamic and supportive Resident Assistant with a proven track record at Love Home Inc, enhancing resident satisfaction through effective conflict resolution and community engagement. Skilled in activity planning and mental health awareness, I fostered a safe and inclusive environment, successfully organizing educational programs that promoted academic success and personal growth.

Professional with experience in fostering supportive and inclusive living environments. Skilled in conflict resolution, crisis management, and event planning. Strong focus on team collaboration and achieving results. Reliable and adaptable, with natural ability to connect with and support diverse groups of residents.

Resident Assistant professional prepared for role that demands high standards and results. Proven ability to create welcoming and safe living environment while addressing resident concerns effectively. Emphasizes team collaboration and adaptability, ensuring harmonious community. Known for strong organizational and interpersonal skills.

Overview

8
8
years of professional experience

Work History

Resident Assistant

Love Home Inc
11.2024 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.

Resident Assistant

Insured Lifestyle
09.2022 - 10.2023
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
  • Developed educational programs focusing on topics such as time management, study habits, and stress reduction techniques to promote academic success among residents.
  • Collaborated with campus security to maintain a safe living environment for all residents.
  • Supported students experiencing mental health challenges by actively listening, offering resources, and connecting them with appropriate support services.

Receptionist

Bryd Bryd and Byrd Inc
10.2020 - 02.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Sales

Tmoblie
01.2018 - 08.2018
  • Boosted sales revenue by developing and implementing strategic sales plans.
  • Increased sales revenue by developing and executing strategic sales plans.
  • Developed innovative branded marketing collateral for use by sales team in sales cycle process.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
  • Exceeded sales targets through effective territory management, account planning, and sales execution.
  • Collaborated with sales organization and delivered outstanding sales support to retain and grow business.

Education

FREMONT HIGH SCHOOL
Los Angeles, CA
06-2019

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Relationship building
  • Emergency response
  • Resident support
  • Public speaking
  • Mental health awareness
  • Telephone skills

Timeline

Resident Assistant

Love Home Inc
11.2024 - Current

Resident Assistant

Insured Lifestyle
09.2022 - 10.2023

Receptionist

Bryd Bryd and Byrd Inc
10.2020 - 02.2022

Sales

Tmoblie
01.2018 - 08.2018

FREMONT HIGH SCHOOL

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