Christina Mann

• Manage a team of five professional billers and oversee all medical claims processing, collection efforts, reconciliations, and patient accounting for six Urgent Care locations in FL.
• Manage record keeping and relationships with external clients, ensuring timely invoicing and accurate recording of charges.
• Collaborated with other departments to achieve accurate and prompt financial reporting.
• Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
• Analyzed and reported on financial data to support business decisions.
• Assisted executive management in making informed business decisions with accurate ad-hoc financial analysis as needed.
• Achieved compliance with all regulatory standards, conducting thorough internal audits and making necessary adjustments.
• Facilitated culture of continuous improvement, encouraging team members to suggest and implement process enhancements.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Supported financial director with special projects and additional job duties.
• Established and checked coding procedures, monitored reports and updated internal files.
• Evaluated and negotiated contracts to procure favorable financial terms.

• Facilitated communication between coders, billers, clinicians, and administrative staff for effective information exchange across departments.
• Performed coding quality reviews and tracked, trended and managed coding quality performance.
• Participated in hiring and training coding team.
• Resolved complex billing issues by conducting root cause analysis and working closely with stakeholders involved.
• Attended facility meetings and reported on performance.
• Ensured compliance with relevant regulations by staying current on updates related to ICD-10-CM/PCS guidelines, CPT codes, HCPCS Level II codes, modifiers usage rules.
• Coordinated with IT support teams to troubleshoot system issues, minimizing downtime and disruption to daily operations.
• Correctly coded and billed medical claims for hospitalists located in Florida and Texas facilities.

• · Job duties included: Required to have the knowledge of ICD9 and CPT coding guidelines for daily coding and billing use for all varieties of insurance for an Urgent Care facility.
• Accounts receivables responsibilities, as well as monitoring patient accounts, company contracts, and collection accounts.
• Continuous insurance verification, authorizations, and resubmissions.
• Knowledgeable explanation of insurance remittances to patients.
• Continuous organizational filing, strict daily billing routine, including daily deposits and reports.
• Researched and resolved billing discrepancies to enable accurate billing.

CPC, CPB

Certified Coder and Biller through the AAPC since 2012