Christina Manteris
Summary
Collaborative professional with proven track record of working effectively with staff to improve guest satisfaction. Organized and detail-oriented with strengths in identifying and implementing process improvements to drive efficiency and quality.
Overview
5
5
years of professional experience
Work History
Program Manager
Caddiemaster Enterprise
Scottsdale, USA
11.2023 - Current
- Oversaw team of over 40 employees.
- Handled payroll, ensured safety procedures were implemented, and hired qualified candidates.
- Skilled in providing caddy services when required.
- Fostered strong connections with Golf Club staff, management, members and guests.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Beverage Cart Attendant / Pro Shop Attendant
National Links Trust
Washington, USA
03.2022 - 10.2023
- Displays expertise in golf course etiquette.
- Delivered food and beverage services for members and guests on the course in a timely, efficient, and professional manner.
- Oversaw setup and teardown of banquet tables, chairs, tablecloths, tents, and decorations during events.
- Scheduled tee times for customers over the phone or in person.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Food and Beverage Team Leader
Cascata Golf Course
Las Vegas, USA
10.2019 - 12.2021
- Surpassed customer expectations and provided enjoyable experiences for all guests at Cascata.
- Developed in-depth understanding of specialty drinks and food menu items.
- Managed setup and breakdown of catering furniture.
Education
Bachelors of Fine Art - With an emphasis in Painting and Drawing
University Of Utah
Salt Lake City, Utah01.2014
Skills
- Project management
- Payroll administration
- Employee training
- Safety compliance
- Event coordination
- Customer service
- Inventory management
- Team building
- Effective communication
- Conflict resolution
- Relationship building
- Active listening
Timeline
Program Manager
Caddiemaster Enterprise
11.2023 - Current
Beverage Cart Attendant / Pro Shop Attendant
National Links Trust
03.2022 - 10.2023
Food and Beverage Team Leader
Cascata Golf Course
10.2019 - 12.2021
Bachelors of Fine Art - With an emphasis in Painting and Drawing
University Of Utah
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