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Hi, I’m
Christina Marlow
Medical Assistant/Phlebotomist
Catawba,SC
Summary
Driven by a results-focused approach, I leveraged my venipuncture and compassionate caregiving skills at Unity Point Grinnell Hospital to enhance patient satisfaction and reduce wait times. My proficiency in specimen handling and patient-focused care, coupled with a commitment to maintaining high accuracy and infection control, significantly contributed to improved clinical outcomes and patient trust. Highly-skilled phlebotomist with 26 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
26
years of professional experience
Work History
Unity Point Grinnell Hospital
Phlebotomist
06.2021 - 06.2024
Job overview
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
St Francis Manor
CNA/Medication Aide/Restorative Aide
05.2016 - 06.2021
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Administered prescribed drugs to high-volume patient caseload.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Surgical Associates
Medical Appointment Scheduler
07.2014 - 02.2017
Job overview
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Collaborated with medical staff to ensure optimal patient flow, resulting in a smoother clinic experience.
- Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.
Education
Bryman CollegeFederal Way, WA
Diploma from Medical Assisting
09.1998
Skills
Venipuncture
Order of draw
Patient Care
Specimen handling
Butterfly needle technique
Sample and specimen collection
Blood culture collection
Capillary puncture
Specimen labeling procedures
Infection Control
Patient preparation
Syringe method
Medical Terminology
Direct Patient Care
Clinical Documentation
Patient-focused care
Reliable team player
Procedure Assistance
Electronic Health Records
CPR
Immunization Administration
Compassionate caregiver
Professionalism and Ethics
Sterilization techniques
Sterile technique
Patient Relations
Simple dressings
Emergency Response Preparedness
Patient bathing
Hospice Care
Patient Feeding
Dementia and Alzheimer's knowledge
Orthopedic splints
Patient oral care
Emergency Room Procedures
Interests
Gardening
Reading
Sports
Camping
Fishing
Horseback Riding
Travel and Road Trips
Software
Cerner EMR
Epic EMR
Certification
Certified Nursing Assistant
Certified Medication Tech
Certified Restorative Aide
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceCareer advancementHealthcare benefitsPaid sick leavePaid time off401k matchStock Options / Equity / Profit SharingPersonal development programsCompany Culture4-day work weekTimeline
Phlebotomist
Unity Point Grinnell Hospital
06.2021 - 06.2024
CNA/Medication Aide/Restorative Aide
St Francis Manor
05.2016 - 06.2021
Medical Appointment Scheduler
Surgical Associates
07.2014 - 02.2017
Bryman College
Diploma from Medical Assisting
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