Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
10
10
years of professional experience
Work History
Sr. Administrative Assistant
T-Mobile
08.2021 - 04.2023
Establish the TMO Kingsburg CEC temp site in Fresno, CA
Acquired proper equipment, refreshments, and supplies for meetings.
Arranged business travel details for company employees per supervisor requirements.
Coordinated office activities and public events.
Supported program operations by preparing and updating documents, reports, and spreadsheets.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Sorted, opened, and routed mail and deliveries to meet business requirements.
Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
Coordinated training for new team members, overseeing onboarding details.
Asset Management
Liaison for relocated incoming employees
Learning & Development Administrative Assistant
T-Mobile
10.2015 - 08.2021
Administered confidential agreements for new employees
Submission of new hire access permissions and asset assignment with systematic IDs
Facilitator of site-wide training on company travel and reimbursable billing for International/local travel as well as work-from-home tutorials
Collaboration with Human Resources and Hiring Managers in addressing hiring pools and site attrition
Collaborated with Incentives and Administrative teams in planning departmental and site-wide events
Management of all operational, clerical and subsidy supplies
Confident, articulate, and professional abilities in public, groups, and media platforms
Supported student learning needs and provided individualized guidance to promote academic goal-achievement.
Assessed student needs to determine appropriate level of required support.
Collaborated with teachers and staff members to evaluate program success and alignment with student needs.
Supported students in the use of technology to enhance their learning.
Planned, administered and controlled budgets and produced financial reports.
Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
Education
Bachelor of Arts - Linguistics
Tennessee State University
Nashville, TN
Bachelor of Science - Project Management
Colorado Technical University
Colorado Springs, CO
Skills
Experienced in Complex calendaring and management of travel for Executives
Expense Reporting
Reception Management
Resourceful in a dynamic workplace
Adept in office communication and systems such as Microsoft systems, Slack, Concur, and Google
Mail Management
Document and File Management
Microsoft Office
Confidentiality and Data Protection
Accounts Payable and Receivable
Multi-Line Telephone Systems
Office Equipment Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Experience is a hard teacher because she gives the test first, the lesson after.