Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Marshall

Davis,CA

Summary

Dynamic leader with a proven track record at Starbucks, adept in customer service and problem-solving. Excelled in managing operations and fostering inclusive environments, achieving excellence in meeting metrics. Skilled in multitasking, planning, and prioritizing, while training managers and leading district calls. Builds strong community relationships, enhancing brand values.

Overview

7
7
years of professional experience

Work History

Store Manager

Starbucks
11.2020 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Excellence in Staffing and Schedule
  • Fosters and inclusive work environment
  • Coaching for performance and accountability
  • Plan & execute the seasonal & promotional calendar ensuring the whole team are fully aware of the planned changes
  • Establishing good working relationships internally and externally. Networks within the community to build strong relationships and promotes Starbucks interests and values.

Shift Supervisor

Starbucks
08.2019 - 11.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Barista

Starbucks
06.2017 - 08.2019
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

High School Diploma -

West Valley High
Cottonwood, Ca
06.2006

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Planning and Prioritizing
  • Leading District calls
  • Dual managing locations
  • Training Store Manager's
  • Excellence in meeting metrics

Timeline

Store Manager

Starbucks
11.2020 - Current

Shift Supervisor

Starbucks
08.2019 - 11.2020

Barista

Starbucks
06.2017 - 08.2019

High School Diploma -

West Valley High

Similar Profiles

CREATE PROFILE
Christina Marshall