Christina Martin

• Managed a team of crisis counselors, providing guidance, support, and supervision during high-pressure situations
• Coordinated training programs for new hires, focusing on Deaf culture, ASL communication, and trauma-informed counseling practices
• Worked directly with Deaf clients, facilitating communication access through ASL interpretation services, ensuring effective and empathetic support
• Developed educational materials about mental health and crisis intervention for the Deaf community

• Provided crisis intervention and counseling services to individuals in emotional distress, both in person and via phone and video calls, including in American Sign Language (ASL)
• Assisted Deaf clients in navigating crisis situations, offering emotional support, and coordinating resources for follow-up care
• Trained and mentored new staff on crisis intervention strategies, culturally sensitive approaches, and Deaf-friendly communication
• Collaborated with a multidisciplinary team to develop safety plans and provide ongoing support to clients
• Documented case notes and maintained accurate records, ensuring confidentiality and compliance with legal and ethical standards

• Provided support and outreach services to Deaf individuals in crisis situations, connecting them with necessary resources and services

Assisted in organizing community events to raise awareness about mental health and wellness in the Deaf community