Christina Martinez
Brownsville,Texas
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Sports Park Associate
City Of Brownsville
Brownsville, TX
06.2023 - Current
- Greeted park visitors and provided information on park activities and amenities.
- Provided customer service to guests by answering questions and resolving complaints.
- Monitored guest activity to ensure adherence to park rules and regulations.
- Managed cash transactions for ticket sales at the front gate.
- Ordered supplies when necessary to keep areas stocked with necessary items like.
- Served guests with helpful demeanor to promote positive experiences.
- Assisted with the setup of special events such as weddings, concerts, and festivals.
Senior Guest Advisor
GameStop
Brownsville, TX
10.2022 - 01.2023
- Greeted guests, answered inquiries and provided excellent customer service.
- Assisted customers with selecting merchandise based on individual needs and preferences.
- Conducted cash transactions accurately and efficiently while maintaining proper security procedures.
- Resolved customer complaints in a professional and courteous manner.
- Organized promotional events to increase sales volume.
- Tracked inventory levels and restocked accordingly as needed.
Server
Marble Slab Creamery
Browerville, TX
01.2018 - 04.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Accurately recorded orders on cash register and point-of-sale system.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Associate of Arts - Social Work
Texas Southmost College
Brownsville, TX12-2024
Skills
- Public Safety
- Problem-Solving
- Organizational Skills
- Analytical Thinking
- Teamwork and Collaboration
- Attention to Detail
- Time management abilities
- Adaptability and Flexibility
- Multitasking
- Reliability
Timeline
Sports Park Associate
City Of Brownsville
06.2023 - Current
Senior Guest Advisor
GameStop
10.2022 - 01.2023
Server
Marble Slab Creamery
01.2018 - 04.2022
Associate of Arts - Social Work
Texas Southmost College
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