Christina Martinez
San Jose,CA
Summary
Detailed Client Service Associate, known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Caregiver
Volunteering
San Jose, CA
01.2025 - 07.2025
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided emotional support to clients during difficult times.
- Encouraged children to express themselves through creative outlets such as music or art.
- Prepared meals according to dietary requirements and preferences.
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Organized recreational activities for elderly clients including reading, playing board games, and taking walks.
- Engaged in meaningful conversations with senior citizens about current events, life experiences.
- Kept living areas clean and organized for the comfort of the residents.
CSR
Ca Cash Checking
San Jose, CA
12.2023 - 05.2024
- Processed financial transactions with accuracy and efficiency, such as deposits, withdrawals, transfers, loan payments, and check cashing.
- Verified customer's identification for check cashing services.
- Answered customer inquiries via phone and email.
- Answered phones in a courteous manner while providing excellent customer service.
- Performed data entry tasks to update customer accounts records.
Order Picker
Costco
San Jose, CA
06.2022 - 01.2023
- Completed paperwork related to order picking tasks accurately and promptly.
- Stacked cartons on pallets according to size and weight specifications.
- Followed safety protocols while operating pallet jacks and forklifts for order picking.
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Store Manager
Lids
San Jose, California
03.2020 - 10.2021
- Trained and mentored associates to teach daily tasks and procedures.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Crew Member
Round Table Pizza, Inc
San Jose, CA
08.2018 - 02.2020
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Assisted in the development and implementation of employee training programs related to food safety policies and procedures.
- Coordinated employee training, motivation and discipline to maximize performance.
Skills
- Customer Relations
- Project Management Abilities
- Product and Service Knowledge
- Records Management
- Complex Problem-Solving
- Relationship Building
- Time Management
- Strong Ethics
- Dependable and Responsible
- Multitasking and Organization
Timeline
Caregiver
Volunteering
01.2025 - 07.2025
CSR
Ca Cash Checking
12.2023 - 05.2024
Order Picker
Costco
06.2022 - 01.2023
Store Manager
Lids
03.2020 - 10.2021
Crew Member
Round Table Pizza, Inc
08.2018 - 02.2020
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