Christina Mastey
Cape Coral
Summary
Dynamic Human Resources Manager with expertise in employee recruitment, benefits administration, and conflict resolution. Proven ability to launch wellness plans and implement employee retention strategies, driving organizational success.
Overview
4
4
years of professional experience
Work History
Human Resources Manager
American House Senior Living Communities
Estero
01.2023 - Current
- Scheduled random drug testing for employees to diminish regularity risks.
- Helped with employee transfers and referrals.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Organized employee directories and updated individual contact information.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Reported on workplace health and safety compliance to superiors.
- Suggested promotions and wage increases according to employee performance.
- Created and implemented employee retention strategies.
- Aligned HR policies with federal and local regulations.
- Assisted in employee recruitment, hiring and interview processes.
- Handled employee discipline and termination to address policy infractions.
- Scheduled meetings with employees to address concerns and grievances.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Processed payroll information according to established procedures.
- Performed administrative duties such as payroll processing, scheduling meetings.
- Tracked employee attendance records accurately for payroll purposes.
- Maintained accurate records of employee attendance and payroll information.
Business Office Manager
American House Senior Living Communities
Estero
07.2021 - 01.2023
- Managed daily office operations and ensured efficient workflow.
- Coordinated staff schedules and maintained personnel files.
- Oversaw budget management and expense tracking procedures.
- Facilitated communication between departments and external vendors.
- Trained new employees on administrative processes and systems.
- Maintained inventory of office supplies and ordered replacements as needed.
- Processed invoices, purchase orders and other related paperwork required for business operations.
- Maintained employee records, including payroll, vacation time and benefits information.
- Monitored accounts receivable, advising of delinquencies or other account irregularities.
- Handled confidential company information in accordance with established protocols.
- Answered phones promptly and directed calls appropriately.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Organized filing systems for easy retrieval of documents.
- Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Reviewed invoices for accuracy to identify cost savings.
- Managed office budget and ensured accurate financial records were kept.
- Acted as liaison between management team members, staff and external vendors.
- Trained, supervised and evaluated staff performance.
Education
Some College (No Degree) - Social Sciences
Florida SouthWestern State College
Fort Myers, FLSkills
- Employee recruitment
- Benefits administration
- Conflict resolution
- Data analysis
- Office management
- Project management
- Communication skills
- Payroll administration
- Recruitment and hiring
- HR policies and procedures
- New employee orientation
- Employee onboarding
- HR leadership
Timeline
Human Resources Manager
American House Senior Living Communities
01.2023 - Current
Business Office Manager
American House Senior Living Communities
07.2021 - 01.2023
Some College (No Degree) - Social Sciences
Florida SouthWestern State College
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