Christina Mathews
SAN FRANCISCO,California
Summary
Successful Bus Operator consistently meets or exceeds goals through insightful decisions. Safety-minded professional adapts smoothly to various vehicle and road conditions to maintain transportation schedules and cargo safety. Accomplished in upholding safety procedures and exceeding client expectations. Demonstrated relationship-building, time management, and multitasking abilities honed in fast-paced transportation environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Transit Bus Operator
San Francisco Municipal Transportation Agency
San Francisco, CA
01.2019 - Current
- Provided passenger assistance, collected fares, and offered schedule and route information.
- Maintained clean and neat shuttle for passenger comfort.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Drove 60-passenger shuttle bus to and from terminal
- Provided passenger assistance, collected fares and offered schedule and route information.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
- Followed schedules precisely to completely daily routes.
Professional Bus Operator/ Dispatcher
Storer Transportation
San Francisco, CA
11.2017 - 03.2020
- Performed bus driving duties while keeping student safety in mind to maintain good safety records.
- Assisted passengers with disabilities and other physical issues in boarding and exiting buses to promote passenger safety.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Maintained frequent contact with dispatch to receive instructions and report on delays or incidents
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents
- Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Produced accurate [Type] documentation and organized resources to smoothly execute changes.
- Completed daily logs for management review.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Bus Operator
Transdev Services
San Francisco, CA
04.2015 - 12.2017
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting buses to promote passenger safety.
- Transported elderly, disabled, or otherwise limited passengers to doctors' offices and medical appointments.
- Planned routes and made proactive adjustments using GPS apps to account for traffic problems
- Maintained full understanding of local roads and traffic patterns
- Worked different routes every day based on changing passenger locations and destinations
- Performed regular bus inspections and checked brakes, steering, and windshield wipers
- Transported elderly, disabled, or otherwise limited passengers to doctors' offices and medical appointments
Caregiver
IHSS Adult Services Program
San Francisco, CA
06.2008 - 07.2014
- Assisted clients with daily living need to maintain self-esteem and general wellness.
- Shopped for groceries regularly in order to keep the house stocked with necessities.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish their quality of life and sustain needs.
- Assisted patients with self-administered medications.
Education
Associate of Applied Science - Fire Science
City College of San Francisco
San Francisco, CA06.2017
Skills
- Situational Awareness
- Calm Under Pressure
- Communication and Interpersonal Skills
- Delay Reporting
- Bus Cleaning
- Traffic Laws and Regulations
- Time, Mileage and Fuel Tracking
- Routine Vehicle Maintenance
- Valid Driver's License
- Flexible Days, Hours and Locations
- Passenger Interaction
- Arrival and Departure Duties
- Customer Relationships
- Customer Satisfaction
Certification
- Licensed Job Title - Timeframe
- Certified Job Title, Company Name - Timeframe
Timeline
Transit Bus Operator
San Francisco Municipal Transportation Agency
01.2019 - Current
Professional Bus Operator/ Dispatcher
Storer Transportation
11.2017 - 03.2020
Bus Operator
Transdev Services
04.2015 - 12.2017
Caregiver
IHSS Adult Services Program
06.2008 - 07.2014
Associate of Applied Science - Fire Science
City College of San Francisco
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