Christina Mathews
North Las Vegas,NV
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Resident Manager
Avion At Sunrise Mountain
05.2004 - 11.2015
- Reported and documented maintenance requests and scheduled appropriate services.
- Conducted property move-ins, move-outs and walk-through inspections.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Collected, recorded and deposited monthly rents.
Assistant Manager
S & H Realty Management
05.2002 - 04.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Leasing Consultant
Pinnacle Family Management
08.1999 - 05.2002
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Education
No Degree - Associate of Arts
Barstow Community College
Barstow, CASkills
- Emergency Response
- Customer Service
- Rule Enforcement
- Supply Coordination
- Vendor Coordination
- Organizational Skills
- Problem Solving
- Rent Collection
- Fair Housing Regulations
- Client Relations
Certification
Multi-Crime Free Training - 2008
NVSAA Fair Housing Completion-2014
Timeline
Resident Manager
Avion At Sunrise Mountain
05.2004 - 11.2015
Assistant Manager
S & H Realty Management
05.2002 - 04.2004
Leasing Consultant
Pinnacle Family Management
08.1999 - 05.2002
No Degree - Associate of Arts
Barstow Community College
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