Christina Matulik
Temple,TX
Summary
Knowledgeable Assistant Center Manager with demonstrated record of success in driving improvements to diverse areas. Well-versed in managing compliance requirements, improving productivity, and reducing costs. Looking for new growth-oriented position with a progressive company.
Overview
12
12
years of professional experience
Work History
Assistant Center Manager
CSL Plasma
Temple, TX
03.2022 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Delegated work to staff, setting priorities and goals.
Pediatric Home Health Nurse
Angels of Care Pediatrics
Temple, TX
06.2019 - Current
- Educated parents about child development milestones and encouraged positive parenting skills.
- Counseled parents on topics such as nutrition, hygiene, and discipline methods related to caring for a child at home.
- Identified potential problems with medication management in the home setting for pediatric clients.
- Performed assessments of pediatric patients' physical conditions.
- Provided education to families and caregivers on proper home health care techniques for pediatric patients.
- Maintained accurate documentation of patient progress notes, treatment plans, and nursing reports.
- Assisted in developing individualized care plans for pediatric patients.
- Conducted home visits to evaluate the environment of pediatric patients and provide necessary interventions when needed.
- Provided emotional support to both children and their families during difficult times.
- Responded quickly in emergency situations involving pediatric patients.
Owner/Manager of Operations
Caregiver Services Inc.
Temple, TX
01.2012 - Current
- Conducted performance reviews for employees on a regular basis.
- Provided direction and guidance to employees.
- Managed daily operations of business, including hiring and training staff.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Prepared staff work schedules and assigned team members to specific duties.
Medical Operations Supervisor
CSL Plasma
Temple, TX
09.2021 - 03.2022
- Identified opportunities for process improvements within the facility's operations.
- Supervised inventory control measures to ensure proper ordering and stocking levels at all times.
- Reviewed incident reports to identify trends or systemic issues impacting patient safety or satisfaction.
- Ensured adequate staffing levels by recruiting qualified candidates as needed.
- Resolved customer complaints in a timely manner while maintaining high standards of customer service.
- Resolved conflicts between staff members while maintaining a positive work environment.
- Collaborated with senior management team to set goals for departmental performance.
- Explained policies, procedures and services to patients.
- Communicated with patients with compassion while keeping medical information private.
Education
Licensed Vocational Nursing - Nursing
Victoria College
Victoria, TX08-2005
High School Diploma -
Edna High School
Edna, TX06-1995
Skills
- Employee engagement
- Staff Training and Development
- Scheduling proficiency
- Goal Setting and Tracking
Timeline
Assistant Center Manager
CSL Plasma
03.2022 - Current
Medical Operations Supervisor
CSL Plasma
09.2021 - 03.2022
Pediatric Home Health Nurse
Angels of Care Pediatrics
06.2019 - Current
Owner/Manager of Operations
Caregiver Services Inc.
01.2012 - Current
Licensed Vocational Nursing - Nursing
Victoria College
High School Diploma -
Edna High School
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