CHRISTINA MCBREEN
Costa Mesa,CA
Summary
Experienced and proven track record of exceeding customer expectations through excellent communication, problem-solving, and interpersonal skills. Proficient in customer relations, check-in/check-out procedures, and maintaining positive customer experiences.
Overview
6
6
years of professional experience
Work History
Bather/Receptionist Part Time
Furry Critters Salon
01.2021 - Current
- Delivered high-quality bathing services, ensuring pet comfort and safety throughout the process.
- Maintained cleanliness and organization of grooming area, promoting a hygienic environment for pets and staff.
- Assisted in handling and restraining dogs of various sizes during bathing sessions, ensuring safety for all involved.
- Communicated effectively with pet owners about care routines and potential health concerns observed during bathing.
- Managed approximately 30 incoming calls and emails per day from customers.
Guest Service Associate
Knotts Berry Farm
01.2024 - 01.2025
- Resolved guest inquiries and complaints promptly, maintaining positive relationships with all clientele.
- Collaborated with team members to ensure smooth operations and uphold high service standards.
- Demonstrated ability to manage kitchen operations, inventory, and food safety protocols.
- Proficient in operating cash register, handling transactions, and providing excellent customer service.
Custodian
Disneyland
01.2022 - 01.2024
- Skilled in handling and safely using cleaning equipment, chemicals, and supplies.
- Demonstrated ability to work independently and efficiently to meet cleaning schedules and deadlines.
- Excellent attention to detail and thoroughness in ensuring cleanliness and organization.
Grill Master
El Pollo Loco
01.2020 - 2021
- Managed grill station, ensuring timely cooking and high-quality food output.
- Skilled in temperature control and flame management for various meats and vegetables.
- Collaborated with kitchen staff to coordinate orders and maintain efficient workflow.
- Conducted inventory checks, organized supplies, and maintained cleanliness of grill area.
Education
High School Diploma -
Gilbert High School
Buena Park, CA06-2014
Skills
- Problem-solving
- Attention to detail
- Communication
- Customer service
- Leadership skills
- Teamwork skills
Timeline
Guest Service Associate
Knotts Berry Farm
01.2024 - 01.2025
Custodian
Disneyland
01.2022 - 01.2024
Bather/Receptionist Part Time
Furry Critters Salon
01.2021 - Current
Grill Master
El Pollo Loco
01.2020 - 2021
High School Diploma -
Gilbert High School
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