Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Christina McCarty

NA
Marion,IN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

NA

NIHCA
Marion, IN
09.2019 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed strong communication and organizational skills through working on group projects.
  • Delivered services to customer locations within specific timeframes.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.

Pharmacy Technician

CVS Pharmacy
Gas City, IN
07.2014 - 09.2019
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Collected co-payments or full payments from customers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Managed opening and closing duties for pharmacy.
  • Developed and implemented improvements to pharmacy organization system.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Resolved third-party billing, computer system and customer service issues.

Dsp

Carey Services
Marion, United States
11.2010 - 01.2014
  • Passionate about learning and committed to continual improvement.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Sales Associate

Art In Motion Pets
Marion, IN
10.2011 - 03.2012
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

3rd Key Holder

Dollar General Store
Marion, IN
05.2000 - 11.2000
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

Education

Associate of Applied Science - Medical Assisting

Harrison College
Marion, IN
03.2007 - 05.2009

Associate of Arts - Business Administration

Indiana Business College
Marion, IN
09.1998 - 06.2000

Skills

Document management

undefined

Certification

Ivy Tech

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

NA

NIHCA
09.2019 - Current

Ivy Tech

05-2015

Pharmacy Technician

CVS Pharmacy
07.2014 - 09.2019

Sales Associate

Art In Motion Pets
10.2011 - 03.2012

Dsp

Carey Services
11.2010 - 01.2014

Associate of Applied Science - Medical Assisting

Harrison College
03.2007 - 05.2009

3rd Key Holder

Dollar General Store
05.2000 - 11.2000

Associate of Arts - Business Administration

Indiana Business College
09.1998 - 06.2000

Similar Profiles

CREATE PROFILE
Christina McCartyNA