Christina McCollum
American Tire Distributors
Columbus,OH
14
years of professional experience
Dynamic sales professional with a proven track record at American Tire Distributors, excelling in customer relationship management and tire inventory optimization. Adept at problem-solving and training, I drive sales performance through effective communication and strategic initiatives, consistently enhancing customer satisfaction and achieving targeted goals.
Work History
Territory Manager
3 Years 9 Months- Assist customers with tire and service selection tailored to vehicle needs.
- Partnered with Parts and Service Directors to implement sales initiatives and provide targeted training.
- Facilitated interdepartmental communication, improving service efficiency and boosting customer satisfaction.
- Collaborated with 160 dealerships and regional distribution centers, enhancing tire sales performance.
- Partnered with Parts and Service Directors to implement sales initiatives and deliver targeted training.
- Performed inventory assessments to maintain fresh stock and optimize inventory based on demand trends.
- Promoted self-training by utilizing OEM websites and POS systems for operational best practices.
Sales Representative
1 Year 2 Months- Concentrated on developing business-to-business account development in our First Aid & Safety Division.
- Generated new sales leads through cold calling and networking activities.
- Identified opportunities for cross-selling additional products and services.
- Identified and pursued cross-selling opportunities to enhance customer value and increase sales.
- Developed strong customer relationships to assess needs and deliver tailored solutions that met specific requirements.
- Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
Staffing Manager
1 Year 4 Months- Coordinated onboarding procedures for new employees, creating a streamlined process that ensured compliance with company policies.
- Planned and executed hiring events, successfully attracting a diverse pool of candidates.
- Planned and executed hiring events to bring in new candidates.
- Identified and filled temporary, contract, and permanent staffing needs for clients, enhancing overall client satisfaction.
Territory Sales Executive
7 Years 6 Months- Provided sales and technical support to users across Dayton, Columbus, and Tennessee markets, enhancing user experience.
- Built strong relationships with TradeRev users and partners through proactive communication, fostering collaboration.
- Identified leads from TradeRev.com and Adesa.com, trade shows, and referrals for effective follow-up.
- Updated lead and client accounts in Salesforce.com for accurate tracking, ensuring efficient follow-up.
- Maintained updated lead and client accounts in Salesforce.com for accurate tracking.
- Resolved client account issues efficiently to ensure high satisfaction levels.
- Developed extensive knowledge of automotive wholesale industry trends to inform strategic decisions.
Education
Diploma - General Studies
Skills
Automotive CRM software
Inventory management systems
Sales reporting tools
Sales analytics tools
Sales enablement software
Automotive sales platforms
Customer insights tools
Tire inventory control
CRM expertise
Office Suite proficiency
Problem solving
Time management
Customer service
Relationship building
Product training
Communication skills
Timeline
Territory Manager
American Tire Distributors
10.2022 - CurrentRead More
Sales Representative
Cintas- First Aid & Safety
04.2021 - 06.2022Read More
Staffing Manager
Randstad USA
12.2019 - 04.2021Read More
Territory Sales Executive
KAR Global/TradeRev & Adesa
05.2012 - 11.2019Read More
TWIN VALLEY SOUTH HIGH SCHOOL
Diploma from General Studies
Read More