Christina McCray
Santee,CA
Summary
Committed Quality Manager with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Quality Manager
Mathy Machine, Inc.
Santee, CA
02.2023 - Current
- Managed ISO 9001 certification and audits for the organization.
- Assessed supplier performance and managed corrective action plans.
- Investigated customer complaints and initiated corrective actions.
- Kept records of quality reports and statistical reviews.
- Managed supplier key performance indicators and checked materials for compliance with specifications.
- Reviewed technical documentation for accuracy and consistency.
- Trained employees on quality control standards and best practices.
- Implemented continuous improvement initiatives to reduce defects.
- Established product specifications and quality assurance practices.
Quality Control Supervisor
Mathy Machine, Inc.
Santee, CA
12.2017 - 02.2023
- Reviewed incoming material against purchase orders for conformance with specified requirements prior to acceptance or rejection.
- Managed a team of Quality Control Inspectors responsible for performing inspections on finished goods prior to shipment.
- Maintained records including documentation of test results, Quality Assurance and Control activities and other pertinent information related to product quality control.
- Recorded lot numbers and serial numbers in ERP system for traceability of produced items.
- Identified needs of customers promptly and efficiently.
- Trained and developed new team members on operating procedures.
- Managed inventory control and implemented cost reduction strategies.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Shipping and Receiving Manager
Mathy Machine, Inc.
Santee, CA
03.2013 - 12.2017
- Collaborated with sales teams to fulfill customer requirements promptly.
- Resolved logistics issues in a timely manner effectively.
- Oversaw daily operations of transportation and distribution departments.
- Streamlined warehouse layout for optimized space utilization.
- Monitored inventory levels, reducing excess stock and waste.
- Prepared inventory for shipment by attaching tags and labels.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Consistently met company and department objectives within budget and time constraints.
- Ensured that all customer orders were processed correctly and shipped on time.
- Communicated regularly with other departments such as sales, marketing and operations regarding supply chain updates.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
Administrative Assistant/Accounts Receivable Clerk
Mathy Machine, Inc.
Santee, CA
07.2006 - 03.2013
- Managed daily office operations and administrative tasks efficiently.
- Monitored office supplies inventory and placed orders when needed.
- Composed, edited and typed complex memos and reports with job-related software.
- Developed office procedures to streamline workflow efficiency.
- Performed data entry tasks to ensure record accuracy.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided general support to teams as needed for projects.
- Handled sensitive information discreetly while maintaining confidentiality.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Prepared and processed invoices, bills, and payments timely.
- Matched orders with invoices and recorded required information.
- Monitored accounts receivable, followed up on overdue payments.
- Prepared monthly statements for customers and sent out reminder notices.
- Processed invoices, payments and credits for customers.
- Utilized specialized software systems for tracking customer accounts receivables activity.
- Maintained organized records of all customer accounts receivable activity.
Receptionist/Data Entry Clerk
Mathy Machine, Inc.
Santee
02.2000 - 07.2006
- Assisted with data entry and maintained accurate records.
- Coordinated pick-up and delivery of express mail services.
- Developed efficient filing systems for both paper and electronic documents.
- Managed multi-line phone system, directing calls to appropriate staff.
- Greeted customers, answered general questions and directed to appropriate locations.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Operated office equipment including copiers, scanners, and fax machines.
- Ensured reception area remained clean and organized throughout the day.
- Utilized multi-tasking skills to manage competing priorities effectively.
- Prepared and distributed incoming mail to staff daily.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Education
High School Diploma -
Santana High School
Santee, CA06-2000
Some College (No Degree) - General Education
Grossmont College
El Cajon, CASkills
- Compliance Monitoring
- Documentation Control
- Continuous Improvement
- Performance monitoring
- Problem-solving abilities
- Inventory Management
- Excellent Communication
- Multiple Priorities Management
- Computer Skills
- Data Entry
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Administrative Support
References
References available upon request.
Timeline
Quality Manager
Mathy Machine, Inc.
02.2023 - Current
Quality Control Supervisor
Mathy Machine, Inc.
12.2017 - 02.2023
Shipping and Receiving Manager
Mathy Machine, Inc.
03.2013 - 12.2017
Administrative Assistant/Accounts Receivable Clerk
Mathy Machine, Inc.
07.2006 - 03.2013
Receptionist/Data Entry Clerk
Mathy Machine, Inc.
02.2000 - 07.2006
High School Diploma -
Santana High School
Some College (No Degree) - General Education
Grossmont College
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