CHRISTINA MCDERMOTT
Ashburn,VA
Summary
Energetic and driven professional with a great work ethic and a relentless dedication to excellence. I'm proficient in customer service, leadership, and I am detail oriented. I thrive in fast-paced environments where precision and interpersonal skills are critical for success. I am eager to leverage and expand my strong background in customer service to excel in IT sales. With a keen understanding of client needs and a proven ability to develop lasting relationships, I am excited to expand my skill set and contribute to driving growth and satisfaction.
Overview
7
7
years of professional experience
Work History
Hostess
Blue Ridge Grill
2018.10 - Current
- Answered customer questions about hours, seating, and menu information.
- Handle large and small party reservations, server rotation, bussing and cleaning tables, greeting and seating guests, and knowledge of point of sales system.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Babysitter/Nanny
2017.07 - Current
- Communicated positively with children and guardians.
- Provide compassionate and attentive care for children
- Prioritize their safety, well-being, and happiness
- Effectively manage household tasks including meal preparation, light housekeeping, and transportation
- Remain calm and confident in emergencies or challenging situations.
Education
Bachelor's degree in Psychology -
James Madison University
Harrisonburg, VA05.2024
Associates degree in Psychology -
Northern Virginia Community College
Sterling, VA08.2022
Skills
- Customer service
- Communication
- Leadership
- Detail Oriented
- Problem Solving
- Work Ethic
- Critical Thinking
- Time Management
- Multitasking
- Emotional Intelligence
- Relationship Building
Certifications Courses
SCOM 121 Fundamental Human Communication, Study of human communication as a process. Learn different practices of interpersonal, small group, and public communication. Importance of examining culture, self-concept, and applying critical listening.
Timeline
Hostess
Blue Ridge Grill
2018.10 - Current
Babysitter/Nanny
2017.07 - Current
Bachelor's degree in Psychology -
James Madison University
Associates degree in Psychology -
Northern Virginia Community College
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