Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina McDonnell

TECUMSEH,MI

Summary

Dynamic FOH Manager with a proven track record at Poppa's Place Tres, excelling in guest relations and food safety compliance. Recognized for fostering teamwork and resolving complaints, ensuring a positive dining experience. Skilled in cash handling and health department inspections, consistently maintaining high standards of cleanliness and organization.

Professional hospitality leader prepared for managing front-of-house operations. Expertise in optimizing guest experiences and operational efficiency. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in customer service and staff management.

Overview

11
11
years of professional experience

Work History

FOH Manager/server

Poppa's Place Tres
01.2017 - 06.2025
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
  • Performed cash handling activities and secured nightly bank deposits.
  • Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Bartender Cook

VFW 4187
01.2014 - 11.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

High School Diploma -

Plymouth Salem
Plymouth Michigan
05.1987

Skills

  • Guest relations
  • Food safety compliance
  • Health and safety regulations
  • Employee scheduling
  • Health department inspections
  • Point of sale systems

Timeline

FOH Manager/server

Poppa's Place Tres
01.2017 - 06.2025

Bartender Cook

VFW 4187
01.2014 - 11.2016

High School Diploma -

Plymouth Salem

Similar Profiles

CREATE PROFILE