Summary

Overview

Work History

Education

Skills

Affiliations

Quote

Timeline

Christina McGoffney

South Bend,IN

Summary

Results-driven professional with a proven track record in efficiently managing business office functions and delivering exceptional support to colleagues and clients. Skilled in coordinating administrative tasks, streamlining operations, and ensuring smooth workflow. Adept at fostering positive relationships and effectively communicating with diverse stakeholders. Committed to driving productivity and achieving organizational goals through meticulous attention to detail and a strong work ethic.

Overview

years of professional experience

Work History

Home Educator

Private Residence

08.2021 - Current

Enhanced communication skills by implementing interactive discussions in the classroom.
Promoted a positive classroom culture by fostering respect, empathy, and collaboration.
Cultivated weekly lesson plans to break down curricula into alternative methods of training and instruction as needed.
Managed a structured learning environment, establishing clear expectations and routines for optimal productivity.
Supervised extracurricular activities such as field trips or clubs to promote social interaction outside of the formal classroom setting.
Developed individualized learning plans to accommodate diverse learner needs and promote academic growth.
Assisted student with special needs through tailored instruction and additional resources to ensure their success in the classroom.
Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.

Call Center Representative

Press Ganey

11.2018 - 03.2020

Processed inbound calls and handled objections accurately by using approved rebuttals.
Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Achieved 100% marks in scored evaluations for surveying, interviewing, objection handling and data entry skills.

Undergraduate

Diversified Placements

01.2013 - 05.2016

Exhibited comprehensive knowledge of subjects by finishing significant coursework and projects.
Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.

Office Coordinator

St. Joseph County Adult Probation

06.2010 - 09.2012

Processed payment transactions with meticulous care and ensured confidentiality.
Scheduled appointments considering the itineraries of all probation officers.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.

Computer Operator II

1st Source Bank

02.2007 - 05.2010

Supervised processes to promptly catch failures in equipment.
Operated various computer systems to manage command inputs for devices.
Ensured proper equipment readiness through meticulous examination of job requirements.