Summary
Overview
Work History
Education
Skills
Timeline
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Christina McGuckin

New Rochelle

Summary

Dynamic Credentialing Coordinator with VNSNY, skilled in HIPAA compliance and data management. Enhanced credentialing efficiency by implementing a user-friendly database system, improving turnaround times by 30%. Proven communicator and team leader, adept at fostering collaboration and ensuring adherence to industry standards while maintaining professionalism and attention to detail.

Overview

24
24
years of professional experience

Work History

Credentialing Coordinator

VNSNY
02.2018 - 06.2025
  • Assisted in gathering and verifying provider credentials for accuracy and compliance.
  • Supported onboarding processes by coordinating documentation and information flow.
  • Maintained organized records of credentialing applications and renewals.
  • Communicated with healthcare providers to resolve discrepancies in credentialing information.
  • Collaborated with team members to streamline credentialing workflows and improve efficiency.
  • Learned industry regulations and standards related to healthcare credentialing procedures.
  • Utilized electronic tracking systems to monitor application statuses and timelines.
  • Ensured smooth communication flow between departments by acting as a liaison between medical staff services and other administrative units.
  • Contributed to risk management initiatives by monitoring expiring licenses, certifications, and insurances, notifying providers of renewal requirements in a timely manner.
  • Increased efficiency in data management by implementing a user-friendly database system for storing provider information.
  • Tracked expiration dates on documents and communicated with appropriate staff to avoid late filing.
  • Collaborated with department heads to develop a comprehensive credentialing policy, ensuring compliance with industry standards.
  • Boosted productivity levels within the credentialing team by training new employees on proper procedures and best practices within the role.
  • Served as a resource for departmental staff by maintaining a thorough understanding of current trends and best practices in the credentialing field.
  • Maintained accurate files, records and credentialing documents in well-maintained databases using Software.
  • Assisted in maintaining accreditation status by preparing necessary reports and materials for site visits and audits.
  • Streamlined the credentialing process by implementing an efficient tracking system for medical staff applications.
  • Fostered a positive work environment through active participation in team meetings, collaborating on strategies to improve departmental performance.
  • Improved turnaround times for processing credentials by diligently reviewing and verifying provider eligibility.
  • Assisted with special projects as needed, demonstrating adaptability and commitment to the success of the organization.
  • Minimized potential legal complications by ensuring adherence to federal and state regulations governing healthcare practitioners'' licensure and certification requirements.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.

Actions Research

Vertical Screen
07.2007 - 02.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Managed incoming and outgoing calls for busy office. Standardized department filing system to increase efficiency.

Customer Service Representative

Commerce Bank
08.2006 - 06.2007
  • Resolved customer inquiries via phone and email, ensuring timely and accurate responses.
  • Assisted customers in navigating online banking platforms, enhancing user experience and satisfaction.
  • Processed account maintenance requests, ensuring compliance with bank policies and procedures.
  • Collaborated with team members to streamline service delivery, improving overall operational efficiency.
  • Maintained detailed records of customer interactions, contributing to improved service strategies.
  • Trained new staff on customer service protocols and tools, promoting consistent quality of service.
  • Identified opportunities for process improvements, recommending changes to management for enhanced service delivery.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Warehouse Worker

DECA Commissary
06.2001 - 07.2006
  • Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
  • Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
  • Loaded and unloaded shipments, ensuring safe handling of products and compliance with safety protocols.
  • Assisted in maintaining cleanliness and organization of work areas to enhance operational efficiency.
  • Collaborated with team members to streamline processes and improve workflow efficiency.
  • Followed established safety procedures, contributing to a secure work environment for all staff.
  • Implemented labeling system for inventory management, improving retrieval speed and accuracy.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Education

Ocean County College
Toms River, NJ

High School Diploma -

Pemberton Township High School
Pemberton, NJ
06.2001

Skills

  • Effective written and verbal communication
  • HIPAA compliance
  • Data research and analysis
  • Data entry proficiency
  • Knowledgeable in HCHB, PECOS, OPRA, Data cms
  • Background checks
  • Proficiency in software
  • Issue identification and resolution
  • Professional networking
  • Background investigations
  • Re-credentialing processes
  • Credentialing software
  • Records and file management
  • Provider enrollment
  • Management collaboration
  • Data management
  • Proofreading
  • Credentialing oversight
  • Database maintenance
  • Facility support
  • Background check
  • Credentialing documentation
  • Solo practitioner credentialing
  • License verifications
  • Credential verification
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Adaptability and flexibility
  • Privacy and confidentiality
  • Documentation skills
  • Task prioritization
  • Professionalism

Timeline

Credentialing Coordinator

VNSNY
02.2018 - 06.2025

Actions Research

Vertical Screen
07.2007 - 02.2018

Customer Service Representative

Commerce Bank
08.2006 - 06.2007

Warehouse Worker

DECA Commissary
06.2001 - 07.2006

Ocean County College

High School Diploma -

Pemberton Township High School

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Christina McGuckin