Christina McLendon
Pontiac,MI
Summary
Dynamic Administrative Assistant with a proven track record at Oakland University, excelling in calendar management and customer service. Enhanced team productivity through strategic scheduling and streamlined processes, achieving a 30-hour monthly reduction in input time. Known for attention to detail and a friendly, positive attitude, fostering strong relationships with faculty and staff.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Oakland University
07.2022 - Current
- Managed scheduling and calendar coordination for departmental meetings and events.
- Developed and maintained filing systems to ensure efficient document retrieval.
- Assisted in preparing reports and presentations for faculty and staff meetings.
- Coordinated travel arrangements, including itineraries and accommodations for faculty members.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Payroll Specialist/Accounts Payable Clerk
Pontiac Academy for Excellence
02.2009 - 06.2022
- Processed payroll for over 500 employees, ensuring timely and accurate distributions.
- Utilized payroll software to manage employee records and tax calculations efficiently.
- Collaborated with HR to resolve payroll discrepancies and enhance employee satisfaction.
- Developed training materials for new hires on payroll procedures and compliance standards.
- Led quarterly audits to ensure compliance with federal and state regulations in payroll practices.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.
- Generated reports to track employee time and attendance.
- Tracked employee vacation, sick and personal time.
- Restructured the purchase order approval process.
- Reducing overall input time spent by more than 30 hours a month.
- Processed all invoices and payments to vendors.
- Delivered all internal and external audits to ensure recordkeeping and documentation remain Sarbanes-Oxley compliant.
- Responsible for entering information into financial systems and creating purchase orders to authorize the purchase of capital assets.
- Key player in analyzing and reporting for multiple internal and external customers.
Education
MBA - Human Resources Management
Baker College
Flint, MI12-2015
BBA - Business Management
Baker College
Flint06-2011
Skills
- Calendar management
- Document organization
- Travel coordination
- Customer service
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
- Time management
- Friendly, positive attitude
- Excellent communication
Timeline
Administrative Assistant
Oakland University
07.2022 - Current
Payroll Specialist/Accounts Payable Clerk
Pontiac Academy for Excellence
02.2009 - 06.2022
MBA - Human Resources Management
Baker College
BBA - Business Management
Baker College