Christina McNulty
Prince George,United States
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
30
30
years of professional experience
Work History
Financial Systems Administrator
G&G Outfitters, Inc
05.2022 - Current
- Manage and expand both PromoStandards (PS) and Non-PS vendor SKUs in collaboration with the Purchasing team
- Coordinate with vendors to introduce new items and oversee relationships with existing and additional vendors
- Provide support and training to system users, ensuring appropriate access based on user roles
- Set up new users with correct access and roles and ensure the functionality of basic transaction processes
- Assist the Director of Financial Systems and IT in system testing, upgrades, and act as a liaison for troubleshooting with 3rd party support contractors
- Facilitate the transmission of financial data between NUMEN and NetSuite, acting as a bridge between the Finance Department and the IT Team
- Collaborate with AR, AP, and Purchasing Teams to ensure data integrity and offer support where needed
- Support the Director of Financial Systems (DFS) in creating dashboards, KPIs, and reports, while contributing to process improvements and maintaining procedures.
Accounts Receivable Manager
G&G Outfitters, Inc
06.2021 - 05.2022
- Managed accounts receivable processes for a large organization, ensuring timely payments, accurate records, and compliance with internal policies, as well as local and federal regulations
- Oversaw daily tasks, including shipment invoicing, customer account setup, credit application processing, handling inquiries, and reconciling payment transactions
- Ran and reviewed weekly financial reports, collaborating with the sales team to process and close open orders
- Monitored the open aging report for collections and reviewed invoices for sales tax compliance
- Provided training to new AR team members and collaborated with the IT department to develop customer electronic interfaces
- Developed and implemented tracking systems to monitor client payments, reconciled accounts receivable records with the general ledger, and provided monthly financial reports to senior management
- Maintained customer relationships, responding to inquiries, resolving issues, and providing guidance for customer satisfaction
- Led the accounts receivable team in delivering customer service and resolving account discrepancies
- Implemented improved procedures for accounts receivable to ensure accuracy and timeliness of payments.
Accounts Receivable Supervisor
G&G Outfitters, Inc
10.2012 - 06.2021
- Manage Accounts Receivable department staff, including training
- Ensure accuracy and timeliness of accounts receivable processes
- Monitor accounts receivable aging for timely payments
- Review and analyze customer accounts, identifying discrepancies
- Collaborate with sales and customer service to resolve finance-related issues
- Develop and implement best practices for Accounts Receivable processes
- Prepare and review monthly financial statements and reports
- Create and maintain customer records, including credit limits and payment terms
- Cultivate relationships with customers for timely payments
- Maintain accurate records of accounts receivable transactions
- Ensure compliance with applicable laws and regulations.
Billing Specialist
G&G Outfitters, Inc
11.2006 - 10.2012
- Oversaw daily billing operations encompassing invoicing, collections, and accounts receivable
- Introduced and executed new procedures for efficient customer account and billing management
- Supported the development and upkeep of comprehensive customer billing records
- Generated customer invoices and statements
- Conducted thorough analysis of customer accounts, promptly identifying and addressing discrepancies
- Investigated and resolved customer billing issues.
Accounts Receivable Billing Specialist
Poolservice Co
06.2003 - 11.2006
- Processed invoices and payments for hundreds of accounts accurately and on time
- Reconciled accounts receivable discrepancies and addressed customer inquiries
- Generated customer statements handled collection calls, and managed overdue accounts
- Entered invoices and payments into accounting software
- Generated and sent monthly billing reports to management
- Monitored and updated accounts receivable data daily
- Processed credit and debit card payments
- Maintained accurate records of accounts receivable and payments.
Customer Service Representative
Poolservice Co
01.2002 - 06.2003
- Greeted visitors and clients with a friendly and professional demeanor
- Managed incoming calls and directed them appropriately
- Maintained a tidy and organized reception area
- Offered assistance to visitors, ensuring timely resolution of inquiries
- Assisted in scheduling and organizing appointments
- Conducted data entry to keep records and databases accurate
- Managed filing and distribution of incoming and outgoing mail.
Bank Teller
Sperry Credit Union
07.2000 - 12.2000
- Demonstrated expertise in customer inquiry handling and maintaining relationships
- Proficient in operating cash registers, computers, and other bank equipment
- Processed deposits, withdrawals, loan payments, and various transactions accurately
- Responsible for balancing cash drawers and verifying daily transactions
- Adhered to strict security protocols to protect customer information.
Food Service Supervisor/Acting Acct Clerk II
University of Maryland Dining Services
12.1999 - 04.2000
- Managed the printing of orders generated by the BANCO Catering Computer System, meticulously documenting them on daily function and order sheets
- Executed additional tasks as directed.
Food Service Supervisor
University of Maryland Dining Services
10.1998 - 11.1999
- Supervised and trained a team of approximately 25 employees
- Managed the opening and closing procedures for campus convenience stores
- Proficiently programmed and operated cash registers
- Maintained records of invoices
- Prepared weekly reports and daily cash register reports
- Effectively managed the ordering of food and supplies
- Ensured proper stock management
- Conducted regular inventory assessments
- Managed customer complaints and ensured customer satisfaction.
Receptionist
ReMax Innovations
03.1998 - 07.1998
- Proficiency in entering real estate listings into the database
- Demonstrated ability to juggle multiple tasks and prioritize effectively
- Experienced in managing appointment scheduling and front desk operations
- Operated switchboard with professionalism and courtesy.
Food Service Aid
University of Maryland Dining Services
11.1993 - 03.1998
- Assisted with food preparation and presentation
- Operated cash register and maintained cash drawer
- Ensured compliance with health and safety regulations
- Cleaned and maintained the work area and equipment
- Greeted customers and provided excellent customer service.
Research Assistant
University of Maryland Dining Services
06.1997 - 11.1997
- Revamped and generated simplified operation manuals for machinery like mixers, blenders, dishwashers, etc., to be prominently displayed in dining halls.
Finance Office Assistant
University of Maryland Dining Service
09.1995 - 09.1996
- Conducted payroll journal reviews
- Calculated and generated weekly reports for dining halls
- Accurately input payroll and weekly report data into computer programs
- Efficiently handled phone inquiries.
Education
Studied in Graphic Design and Finance -
Towson State University
Towson, MD01.1998
Studied in Graphic Design and Finance -
Prince George's Community College
Largo, MD12.1996
Skills
- Detail oriented
- Well-versed in Maryland State Sales Tax Laws
- Develops positive workplace relationships
- Efficient in Excel
- Proficient in Oracle NetSuite
- Financial Oversight
- Employee Supervision
- Flexible Schedule
Timeline
Financial Systems Administrator
G&G Outfitters, Inc
05.2022 - Current
Accounts Receivable Manager
G&G Outfitters, Inc
06.2021 - 05.2022
Accounts Receivable Supervisor
G&G Outfitters, Inc
10.2012 - 06.2021
Billing Specialist
G&G Outfitters, Inc
11.2006 - 10.2012
Accounts Receivable Billing Specialist
Poolservice Co
06.2003 - 11.2006
Customer Service Representative
Poolservice Co
01.2002 - 06.2003
Bank Teller
Sperry Credit Union
07.2000 - 12.2000
Food Service Supervisor/Acting Acct Clerk II
University of Maryland Dining Services
12.1999 - 04.2000
Food Service Supervisor
University of Maryland Dining Services
10.1998 - 11.1999
Receptionist
ReMax Innovations
03.1998 - 07.1998
Research Assistant
University of Maryland Dining Services
06.1997 - 11.1997
Finance Office Assistant
University of Maryland Dining Service
09.1995 - 09.1996
Food Service Aid
University of Maryland Dining Services
11.1993 - 03.1998
Studied in Graphic Design and Finance -
Towson State University
Studied in Graphic Design and Finance -
Prince George's Community College
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