Summary
Overview
Work History
Education
Skills
Timeline
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Christina Mercier

Grapevine,Texas

Summary

Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.

Overview

18
18
years of professional experience

Work History

Collections Specialist

Arbor Contract Carpet
02.2022 - 12.2022
  • Customer service, receiving inbound and outbound call as well as, filing paperwork, weekly zoom meetings with Sales Representatives, collecting on corporate accounts and solving any issues with customers.

Office Manager

Ashley Furniture HomeStore
07.2008 - 09.2020
  • Customer service, managed inbound and outbound calls, assisted other office staff with their duties, filed documents, and interacted with partners and investors upon arrival.

Cashier/Customer Service

Homedepot
05.2005 - 05.2006
  • Maintained knowledge of product inventory to assist customers and basic cashier duties

Education

Diploma -

Tarrant County College
12.2003

James Martin High School
12.2001

Skills

  • Management
  • Microsoft Office
  • Data Entry
  • Multi-line Phone Systems
  • Office Management
  • Accounts Receivable
  • Accounting
  • Customer service
  • Office Administration
  • Payroll
  • Microsoft Word
  • Accounts Receivable and Payable

Timeline

Collections Specialist

Arbor Contract Carpet
02.2022 - 12.2022

Office Manager

Ashley Furniture HomeStore
07.2008 - 09.2020

Cashier/Customer Service

Homedepot
05.2005 - 05.2006

Diploma -

Tarrant County College

James Martin High School

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Christina Mercier