Christina Meredith

• Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
• Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
• Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
• Collaborated with healthcare professionals to develop comprehensive treatment plans addressing clients'' specific pain or injury concerns.
• Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
• Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
• Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
• Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
• Educated clients on self-care techniques, empowering them to maintain their well-being between appointments.
• Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
• Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
• Promoted relaxation and stress relief with soothing aromatherapy treatments and calming environments.

Administered therapeutic massages to alleviate client stress.

Customized treatments based on individual needs, enhancing client satisfaction.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

• Facilitated seamless transitions between different stages of the enrollment process by maintaining open lines of communication among various departments involved in provider services operations.
• Streamlined provider enrollment processes by implementing efficient data management systems.
• Troubleshot technical issues related to the online enrollment system, providing prompt resolutions for providers and internal stakeholders alike.
• Assisted providers with navigating online portal systems, enhancing user experience and expediting application submissions.
• Contacted insurance carriers to obtain information regarding denials.
• Thoroughly examined contracts for compliance with organizational standards.

• Collaborated with healthcare providers to gather necessary information for accurate credentialing decisions.
• Managed multiple priorities effectively, resulting in the on-time completion of credentialing tasks for numerous providers simultaneously.
• Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
• Enrolled providers and Medicaid, Medicare, and private insurance plans.
• Conducted primary source verifications such as background checks and board certifications.
• Safeguarded confidential provider information by adhering to strict data privacy regulations and company policies.
• Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
• Received and evaluated applications to look for missing and inaccurate information.
• Obtained NPI numbers for providers and facilities and updated existing profiles.
• Demonstrated excellent problem-solving skills when confronted with complex issues or discrepancies during the credentialing process.
• Expedited the onboarding process for new providers, ensuring timely completion of all required documentation and verifications.