Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christina Mesquita

Tucson,AZ

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Service-oriented and resourceful with in-depth clinical skills and assessment training, providing quality care to patients in variety of medical settings, proven ability to stay organized and prioritize tasks in fast-paced environment. Working with different age groups from new born to 99 years of age. Fluent in both English and Spanish.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Communications Operator

Pascua Yaqui Tribe
06.2021 - Current
  • Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
  • Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Connected callers with appropriate professional, department, or business.
  • Followed established protocols for professional handling of emergency situations.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Patient Care Technician

Tucson Medical Center
08.2020 - 06.2021
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.

Cashier

Casino Del Sol
09.2018 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Behavioral Health Technician

Pascua Yaqui Tribe
07.2017 - 03.2020
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Searched resident belongings prior to and during stays.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.

Drop Team Member

Desert Diamond Casino
11.2015 - 05.2017
  • Assisted other departments by tracking proper machine drops, slot department with early audits and count room with general needs.
  • Fostered and maintained positive attitude towards staff, management and guests to meet daily goals.
  • Completed cash tally sheet, chip tally slips, drop control sheets and other designated count room paperwork.
  • Secured storage cart in designated locked storage area.
  • Offered directions, assistance and information to maintain guest satisfaction.
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Complied with gaming commission rules by verifying players' ages.

Education

Certificate - Emergency Medical Technology

Pima Community College
Tucson, AZ
03.2020

Certificate - Medical Assisting

Carrington College
Tucson, AZ
04.2017

Skills

  • Client Relations
  • IV Discontinuation
  • Emotional and Social Support
  • Phlebotomy Training
  • Pediatrics
  • Medical Triage
  • Taking Vital Signs
  • Blood Glucose Monitoring
  • Geriatrics
  • Vitals Documentation
  • Monitor Vitals
  • First Aid

Certification

  • EMT - Certified Emergency Medical Technician

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Communications Operator

Pascua Yaqui Tribe
06.2021 - Current

Patient Care Technician

Tucson Medical Center
08.2020 - 06.2021

Cashier

Casino Del Sol
09.2018 - 09.2020

Behavioral Health Technician

Pascua Yaqui Tribe
07.2017 - 03.2020

Drop Team Member

Desert Diamond Casino
11.2015 - 05.2017

Certificate - Emergency Medical Technology

Pima Community College

Certificate - Medical Assisting

Carrington College

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Christina Mesquita