Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Christina Michaud

Tucson,AZ

Summary

Self-motivated Virtual Assistant with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

6
years of professional experience

Work History

Bubbles Cleaning Services
Tucson, AZ

Office Manager
01.2022 - Current

Job overview

  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Conducted market research and reported on competitors.
  • Interviewed, trained and supervised employees.

Various employers
Tucson, AZ

Assistant to the CEO
03.2020 - 03.2023

Job overview

  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Handled data entry tasks to help client spend more time on executive commitments.
  • Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
  • Managed social media accounts to create content and respond to comments and messages, improving online business presence.
  • Screened emails and decluttered inbox by creating folders, labels and filters.
  • Confirmed appointments and scheduled meetings to keep client on track, preventing double bookings and missed deadlines and appointments.
  • Collected email addresses of potential leads to conduct cold outreach and grow contact list.
  • Coordinated general office duties such as filing, faxing and data entry.
  • Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.
  • Generated leads to business by writing blog posts, website copy and social media posts.

La Conner retirement home
La Conner, WA

CNA Supervisor
09.2017 - 01.2020

Job overview

  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
  • Recruited, hired and trained new medical and facility staff.
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Oriented 20+ new employees to job duties while observing and evaluating job performance and competence while also performing Certified Nursing Assistant duties.
  • Integrated trainee into social culture of unit and facility, helped new employee feel welcomed by peers and coworkers and assisted in establishing peer and patient relationships.

Education

Sowela Technical Community College
Lake Charles, LA

Certified Nursing Assistant from Healthcare
04.2015

University Overview

  • Completed professional development in Nursing aide
  • 3.7 GPA
  • Completed continuing education in leadership development
  • Major in [Subject]

Skills

  • Budgetary Planning
  • CRM and Office Management Software
  • Recruitment and Hiring
  • Work Planning and Prioritization
  • Promotional Campaigns
  • Brand Promotion
  • Media Kit Creation
  • Email Marketing
  • Effective Organization
  • SEO Optimization
  • Business Leadership
  • Human Resources Oversight
  • Budget Control
  • Customer Service Management
  • Hiring and Onboarding
  • Verbal and Written Communication
  • Multitasking and Time Management
  • Confidentiality and Data Protection
  • Microsoft Office Suite
  • Strong Organizational Skills
  • Judgment and Decision Making
  • Appointment Coordination

Timeline

Office Manager
Bubbles Cleaning Services
01.2022 - Current
Assistant to the CEO
Various employers
03.2020 - 03.2023
CNA Supervisor
La Conner retirement home
09.2017 - 01.2020
Sowela Technical Community College
Certified Nursing Assistant from Healthcare
Christina Michaud