Christina Mihret
Summary
Driven Quality Assurance Analyst Assistant with a proven track record at Minab IT Solutions PLC, adept in enhancing software development and QA processes. Leveraged expertise in SQL, HTML, CSS, and JAVA, alongside strong interpersonal skills, to elevate project outcomes and customer satisfaction. Demonstrated commitment to continuous improvement and efficient problem resolution, significantly contributing to team success.
Overview
1
1
year of professional experience
Work History
Quality Assurance Analyst Assistant
Minab IT Solutions PLC
12.2022 - 06.2023
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Acted as a liaison between the QA team and other departments such as Development, Customer Support, and Product Management, ensuring effective communication throughout all stages of the project lifecycle.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Fixed identified issues to improve workflows.
- Developed custom test scripts tailored specifically to each application''s unique requirements, resulting in more accurate assessments of performance capabilities.
- Reported progress, test metrics and results to project stakeholders.
Maintenance Intern
Haron Computers
06.2022 - 09.2022
- Maintained cleanliness standards within work areas, contributing to an organized environment conducive to efficient operations.
- Collaborated with maintenance team members for efficient problem-solving and task delegation.
- Actively sought feedback from supervisors, demonstrating a commitment to continuous improvement within the internship role.
- Assisted senior technicians in complex repairs while observing strict safety guidelines.
- Documented completed work orders and maintained accurate records of maintenance activities.
- Worked on maintenance of cash registers with the supervision of our seniors.
- Maintained different kinds of desktop for different client.
Education
High School Diploma -
School of Tomorrow
Addis Ababa, Ethiopia06.2019
Bachelor of Science - Computer Science
Saint Mary's University
Addis Ababa, Ethiopia07.2023
No Degree - Business Analysis
Targeted Technologies
Silver Spring, MD10.2024
Skills
- Quality Assurance
- Software Development
- Requirements Analysis
- Computer Programming
- SQL, HTML, CSS, JAVA
- Documentation skills
- SharePoint
Timeline
Quality Assurance Analyst Assistant
Minab IT Solutions PLC
12.2022 - 06.2023
Maintenance Intern
Haron Computers
06.2022 - 09.2022
High School Diploma -
School of Tomorrow
Bachelor of Science - Computer Science
Saint Mary's University
No Degree - Business Analysis
Targeted Technologies
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