Summary
Overview
Work History
Education
Skills
Timeline
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Christina Milan

Healthcare Business Development Manager
Davie,Fl

Summary

Results-oriented Healthcare Business Development Manager with a proven track record of driving growth and expansion within the healthcare sector. Strategic thinker with a strong understanding of market dynamics, regulatory requirements, and competitive landscapes. Skilled in cultivating relationships with key stakeholders to identify opportunities and forge partnerships that contribute to organizational success. Adept at strategic planning, client engagement, and performance monitoring to achieve revenue targets and business objectives.

Key Skills:Healthcare Business Development,Market Analysis,Partnership Management,Client Engagement,Strategic Planning,Regulatory Compliance,Performance Monitoring,Negotiation,Phlebotomist and Certified EKG.

Overview

15
15
years of professional experience

Work History

SALES MANAGER

IRG INVESTMENT FIRM
05.2022 - Current
  • Responsible for Hiring and training new teams to insure strong successful team
  • Lead, mentor, and motivate sales team to achieve and exceed sales targets and objectives
  • Develop and implement sales strategies, including setting goals for each agent and assignment of leads
  • Day to day monitoring of CRM and use of all sales tools/platforms and supply feedback to over 50 leads per day per Agent to insure improvements and success
  • Conduct daily huddles and reports to help track and push sales progression
  • Supply monthly and quarterly sales reports to conduct informative effective staff meetings.

Sr. Consultant - Medical Division/Physician Relations Manager

NuVision MD
02.2021 - 05.2023
  • Employed strong team leadership skills to steward team of 24 marketing and business development personnel on strategic campaigns for under performing accounts increasing performance by 30%.
  • Assisted in business development efforts, securing new contracts and expanding company''s client base.
  • Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
  • Negotiated contracts with vendors and suppliers, ensuring cost-effective procurement of necessary resources for projects.
  • Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
  • Streamlined project management processes, improving efficiency and reducing overall costs.

Hospital/Physician Representative

Vitas Healthcare
08.2013 - 01.2021
  • Built and maintained strong relationship-building expertise to cultivate relationships with market community physicians,SNF, PCP and large medical groups increasing engagement of new business by 29%
  • Led comprehensive initiatives in developing opportunities and generate demand ultimately seeing 61% growth across all verticals during tenure
  • Provide point of escalation to address patient concerns, patient complaints, and customer issues, both internally and externally
  • Improved patient outcomes by developing comprehensive treatment plans tailored to individual needs.
  • Maintained accurate records of all client interactions through diligent use of CRM systems, allowing for targeted follow-ups and efficient customer history referencing.
  • Cultivated lasting relationships with clients by providing personalized solutions to their needs and concerns.

Business Development Manager/Operations Manager

Physicians Weight Loss Center
01.2009 - 12.2013
  • Day to day operational responsibilities including Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy
  • Recruited, hired, trained and coached new employees per year
  • Interpreted and communicated new or revised policies to staff
  • Reviewed customer survey information to prioritize areas of improvement
  • Supervised and managed the daily activities of a clinical team and supported staff.
  • Track inventory and ordering for necessary office and medical supplies
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.

Business Development - Pharmaceutical Representative

Atlantic Pharmacy & Compounding
01.2010 - 08.2013
  • Team leader in identifying new business opportunities based on research and analysis
  • Marketing Overall responsibility for developing and implementing marketing plan to promote corporate business initiatives Supervised Sales Management and merchandising objectives while maintaining quality of service to retail locations
  • Supervisory duties to coach and train field team in monthly operational meetings
  • Manage annual revenue budget of over $5.4 million dollars with successful market penetration growth of 12% in both Miami-Dade and Broward County.

Education

Bachelor of Arts - Healthcare Administration

Mount Ida College
West Newton, MA

Skills

Proficient in CRM Platforms and Tools

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Timeline

SALES MANAGER

IRG INVESTMENT FIRM
05.2022 - Current

Sr. Consultant - Medical Division/Physician Relations Manager

NuVision MD
02.2021 - 05.2023

Hospital/Physician Representative

Vitas Healthcare
08.2013 - 01.2021

Business Development - Pharmaceutical Representative

Atlantic Pharmacy & Compounding
01.2010 - 08.2013

Business Development Manager/Operations Manager

Physicians Weight Loss Center
01.2009 - 12.2013

Bachelor of Arts - Healthcare Administration

Mount Ida College
Christina MilanHealthcare Business Development Manager