Christina Mitchell
Oregon,OH
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to develop skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
25
25
years of professional experience
Work History
Team Member
Walgreen's Distribution Center
Perrysburg, OH
10.2003 - Current
- Monitored stock levels and communicated needs for replenishment to management.
- Organized warehouse shelves and bins in an orderly fashion.
- Packaged items for shipping following established procedures.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Managed incoming shipments by verifying the accuracy of orders in shipment trailers.
- Adhered to safety guidelines while operating machinery.
- Received incoming shipments and verified accuracy of items against purchase orders.
- Unloaded and inspected goods received, noting any discrepancies or damages to the shipment.
- Processed all paperwork associated with receiving activities in a timely manner.
- Verified that counts on packing slips matched actual count of items received.
- Conducted physical inventories for specific departments within the organization when requested.
- Assisted in other departmental tasks such as picking orders, loading and unloading trucks, and packaging items for shipping as needed.
- Prepared outgoing shipments accurately by verifying contents against invoice information before sealing packages.
- Maintained cleanliness of receiving area by sweeping floors regularly, organizing shelves, and disposing trash daily.
- Assisted in loading and unloading incoming freight from various vendors.
- Inspected incoming shipments to verify adherence to specifications.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Prepared detailed audit workpapers for review by senior auditors.
- Interacted regularly with clients to discuss audit progress, findings, and recommendations.
- Reviewed client documentation, including contracts and invoices.
- Conducted on-site equipment demonstrations to train personnel in the use of new systems.
- Provided mentoring and guidance to ensure safe operation of all equipment.
- Created detailed instructional materials, including videos, manuals, handouts, and presentations.
- Ensured compliance with safety protocols while using equipment.
- Monitored employee performance to identify areas for improvement in the use of machines.
- Maintained records related to employee certifications and qualifications.
- Provided feedback on individual performance during training sessions.
- Generated reports summarizing progress made during each session.
- Strictly followed OSHA, other federal and local laws, regulations, and company policies to keep the business compliant.
- Used daily system logs to document production information, discussing issues with management.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Cashier Manager
Home Depot
Findlay, Ohio
08.2001 - 10.2003
- Managed and trained cashiers on proper cash handling procedures.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Provided guidance and assistance to new hires during the onboarding process.
- Conducted regular audits of register transactions to ensure accuracy of amounts recorded.
- Reviewed employee time sheets for accuracy before submitting them for payroll processing.
- Scheduled staff shifts according to business needs ensuring adequate coverage at all times.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Built and maintained working relationships with peers and upper management.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Completed thorough closing and shift change functions to maintain operational standards each day.
Jewelry Store Manager
JonGuys Fine Jewelry
Hemet, CA
02.2000 - 08.2001
- Greeted customers and provided excellent customer service.
- Demonstrated product knowledge to answer customer questions and inquiries.
- Maintained an organized and clean store environment, including dusting displays regularly.
- Assisted in the design of custom jewelry pieces for customers.
- Created window displays that showcased new products.
- Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Advised customers on the selection of products based on their needs and preferences.
- Completed paperwork accurately for all transactions according to company policies.
- Established relationships with key clients, while maintaining existing customer base.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Managed daily operations of sales department, including supervision of staff members.
- Provided support for customers and staff when needed, answering questions about product specs and certifications.
- Performed sales consultations.
- Resolved customer complaints regarding sales and service.
- Conducted market research and reported on competitors.
- Performed basic repairs on jewelry items when needed.
- Monitored security cameras to ensure safety of store assets and personnel.
Education
Some College (No Degree) - Sculpting And Foundry
Mount San Jacinto College
San Jacinto, CASkills
- Account management
- Performance management
- Goal setting and achievement
- Teamwork and collaboration
- Adaptability and flexibility
- Training and mentoring
- Sales and marketing
- Data entry
Timeline
Team Member
Walgreen's Distribution Center
10.2003 - Current
Cashier Manager
Home Depot
08.2001 - 10.2003
Jewelry Store Manager
JonGuys Fine Jewelry
02.2000 - 08.2001
Some College (No Degree) - Sculpting And Foundry
Mount San Jacinto College
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