CHRISTINA MOLINA
Arverne,NY
Summary
Meticulous Medical Records Clerk, well organized and Trained in Scheduling patients while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
15
15
years of professional experience
Work History
Medical Records Clerk
Joseph P Addabbo Family Health Clinic
08.2023 - Current
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Responded to patient inquiries to provide information and details of medical records.
- experienced with ECW
Receptionist for Department of Orthopedic Surgery
BIK Orthopedics
07.2018 - 01.2020
- Welcomed visitors by greeting them, in person or on the telephone
- Answering or referring inquiries
- Directs visitors to the proper department
- Maintains security by following procedures
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments, as well as sent out medication requests
- Copy, file and maintain paper or electronic documents and records
- Performed various administrative duties such as: operating phone systems, faxing, copying, printing, scanning, and mailing
- Updated patient's demographic and insurance information
- Responded to common questions concerning the practice, health insurance coverage.
Front Desk Receptionist
Hands on Physical Therapy
09.2016 - 06.2017
- Managed all faxes, filing, taking payments, answering phone calls, and scheduling patients
- Seated patients in the treatment area
- Assisted physical therapist during treatment by setting up hot packs and setting up Patients on Electrical Stimulation
- Assisted in cleaning and changing linens, as well as cleaning and restocking equipment
- Served as receptionist, greeting patients and introducing patients to the physical therapy practice
- Maintained medical records, input patient's demographic and insurance information
- Communicated with Medical offices regarding MRI or diagnosis, as well as lawyer's office; regarding Lien, Workers Comp or No-Fault patient information.
Scheduling Department
Mount Sinai St. Luke's Roosevelt Hospital
07.2009 - 06.2013
- Scheduler, hospital team member to ensure the patient's needs were met
- Answered telephones and directed calls to appropriate staff
- Scheduled and confirmed patient diagnostic appointments and medical consultations
- Maintained medical records, input patient's demographic and insurance information
- Followed all HIPPA guidelines
- Input pharmacy information and sent medication requests to the physicians.
Education
Human Services Christine
Boricua College, Valmy
Beauty School
Graham, Queens, City, NY, New YorkJan. 2016
Skills
- Strong verbal/written communication abilities; strong interpersonal skills; strong attention to detail
- Highly organized with strong follow up skills and the ability to multitask
- Strong sense of urgency; ability to execute quickly and efficiently
- HIPAA Compliance
- EMR / EHR
- Scheduling appointments
- Customer Service
- Medical terminology understanding
Timeline
Medical Records Clerk
Joseph P Addabbo Family Health Clinic
08.2023 - Current
Receptionist for Department of Orthopedic Surgery
BIK Orthopedics
07.2018 - 01.2020
Front Desk Receptionist
Hands on Physical Therapy
09.2016 - 06.2017
Scheduling Department
Mount Sinai St. Luke's Roosevelt Hospital
07.2009 - 06.2013
Human Services Christine
Boricua College, Valmy
Beauty School