Summary
Overview
Work History
Education
Skills
Certification
Personal
Timeline
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Christina Monsour

Milwaukee,WI

Summary

Confident, passionate, servant leader with demonstrated experience in building strong customer and team-centric relationships. Longstanding aptitude in team construction, training, leading and motivating. Interpersonal skills that result in alignment and cohesion amongst team members, and contribute to the cultivation of a synergistic environment and experience for clientele. Proficient at independent decision-making, using sound judgment and communication to drive success for the client and the organization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Coach

Self-employeed
04.2022 - Current
  • Demonstrate a capacity to develop client relationships, and surpass customer expectations through a virtual platform.
  • Ability to educate and train clients based on their needs, schedules, and preferred method of communication.
  • Improve client health outcomes by developing personalized wellness plans and tracking progress.
  • Empower clients to make informed decisions about their health through education on nutrition, fitness, and stress management.
  • Guide clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
  • Utilize motivational interviewing techniques to identify client barriers and facilitate behavior change.
  • Maintain thorough documentation of over 65 client interactions to ensure continuity of care and track progress effectively.

Area Manager

CorePower Yoga
05.2023 - 01.2024
  • Led a team of 60 employees to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Developed strong relationships with over 400 members, leading to increased customer satisfaction and repeat business.
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
  • Built training material for onboarding to create ease with new hire transitions.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.

Studio Manager

CorePower Yoga
12.2021 - 05.2023
  • Developed, managed, and collaborated with studio coordinator, and other staff to deliver world class yoga experience for over 400 members
  • Recruited, lead and executed orientation, and training for new hires
  • Supported regional and company initiatives by way of community collaboration efforts
  • Consistently generated revenue streams and profitability via membership growth; exceeding monthly/quarterly retention target, retail sales goals
  • Supported new studio operations and trained new hires outside of home market (Miami, Boston)
  • Facilitated multiple teacher training programs

Project Coordinator

Wexner Medical Center, The Ohio State University
09.2019 - 12.2022
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.

Educator

Lululemon Athletica
10.2017 - 10.2022
  • Led, trained and supervised team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.

Education

Bachelor of Science - Public Health

University of Wisconsin - La Crosse
La Crosse, WI
05.2015

Skills

  • Relationship Building
  • Team Management & Leadership
  • Community Partnership Development and Planning
  • Innovative Thinking and Implementation
  • Sports, Health, and Wellness Industry Driven

Certification

500 hour Power Yoga Certified; NASM Personal Trainer Certified

Personal

Wife and assistant to spouse who works in youth sports and athletic performance industry

Timeline

Area Manager

CorePower Yoga
05.2023 - 01.2024

Health Coach

Self-employeed
04.2022 - Current

Studio Manager

CorePower Yoga
12.2021 - 05.2023

Project Coordinator

Wexner Medical Center, The Ohio State University
09.2019 - 12.2022

Educator

Lululemon Athletica
10.2017 - 10.2022

Bachelor of Science - Public Health

University of Wisconsin - La Crosse

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Christina Monsour