Summary
Overview
Work History
Education
Skills
Timeline
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Christina Moore

Bellbrook,OH

Summary

Accomplished Assistant Manager with a proven track record at Freddy's Frozen Custard & Steakburgers, enhancing customer satisfaction and streamlining operations. Expert in money handling and staff supervision, I excel in motivating teams to exceed performance goals. Skilled in customer relations, I consistently improve service quality, demonstrating exceptional product knowledge and problem-solving abilities.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Freddy's Frozen Custard & Steakburgers
08.2016 - Current
  • Supervise day-to-day operations to meet performance, quality and service expectations.
  • Maintain a clean, safe, and organized store environment to enhance the customer experience.
  • Count drawers and safe, make deposits, and handle change orders as needed.
  • Improve customer satisfaction by addressing and resolving complaints efficiently.

Cashier

Spirit Halloween
09.2016 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases and locate items.
  • Restocked and organized merchandise.

Cashier

Sears
09.2014 - 12.2015
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Restaurant Hostess

Frisch's Big Boy
04.2013 - 08.2014
  • Demonstrated strong multitasking skills by handling to-go orders by phone, seated customers, and cashed out customers.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

No Degree - Psychology

Sinclair Community College
Dayton, OH

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Workload Management

Timeline

Cashier

Spirit Halloween
09.2016 - 11.2016

Assistant Manager

Freddy's Frozen Custard & Steakburgers
08.2016 - Current

Cashier

Sears
09.2014 - 12.2015

Restaurant Hostess

Frisch's Big Boy
04.2013 - 08.2014

No Degree - Psychology

Sinclair Community College

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