Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Morales

Bakersfield,CA

Summary

Efficient Office Assistant with 14 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible,hardworking, and multitasking abilities.

Overview

17
17
years of professional experience

Work History

Office Assistant

Housing Authority
Bakersfield, CA
09.2022 - Current
  • Delivered helpful and kind customer service to clients, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered phone calls and help clients with account information.
  • Scan files, and prepared documents for Intake appointments.
  • Explain to clients what programs are available and also direct them to the right department.
  • Created promotional material for upcoming events.

Office Clerk/Legal Assistant

Apple One Temp/Hanna Brophy
Bakersfield, CA
07.2020 - 02.2022
  • Mailed and arranged for delivery of legal documents to clients, and court officials.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Created Notices of Hearing and Minutes of Hearing documents.
  • Scanned files.
  • Created Medical Index's.
  • Created and served QME and AME appointment letters.

Housekeeping Manager

Four Points By Sheraton Bakersfield
Bakersfield, CA
08.2013 - 04.2020
  • Oversaw controls over expenses and inventory for optimal budget tracking.
  • Managed team of 40 personnel in busy hotel with 198 rooms.
  • Created schedules, shift reports and other business documentation.
  • Reviewed employee performance and devised improvement plans.
  • Developed training programs to build employee performance.
  • Performed quality control inspections for guest rooms and public areas.pre

Medical Records Clerk

Truxtun Surgery Center
Bakersfield, CA
04.2007 - 05.2012
  • Pulled patient charts for upcoming appointments.
  • Scanned incoming documentation.
  • Typed medical orders for procedures and laboratory tests.
  • Purged outdated files.
  • Supported administration staff with records requests to support patient care.
  • Organized patient charts, gathering medical histories, lab results and consents.
  • Worked with management to ensure paperwork was received and processed correctly.
  • Recorded and filed patient data and medical records.

Education

GED -

Salinas Adult School
Salinas, CA
06.2002

Bakersfield Adult School
Bakersfield, CA

Skills

  • Data entry
  • Excel
  • 35 wpm
  • Microsoft Word 2021/ Certificate
  • Expense tracking
  • Bilingual
  • Team building

Timeline

Office Assistant

Housing Authority
09.2022 - Current

Office Clerk/Legal Assistant

Apple One Temp/Hanna Brophy
07.2020 - 02.2022

Housekeeping Manager

Four Points By Sheraton Bakersfield
08.2013 - 04.2020

Medical Records Clerk

Truxtun Surgery Center
04.2007 - 05.2012

GED -

Salinas Adult School

Bakersfield Adult School

Similar Profiles

CREATE PROFILE
Christina Morales