Christina Moreno
Southington,CT
Summary
Successful Trade service Representative with 17 years of experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Aiming to join a dynamic organization to utilize knowledge and skills in the operations field. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Trade service representative
Central National Gottesman /Linden Meyr Central
07.2021 - Current
- Coordinate with suppliers ocean/air import,export, domestic rail and over road trucking activities.
- Plan, execute, monitor, document and report on the movement of all products delivering to & between warehouses.
- Process Data Analysis for inventory levels in order to sustain satisfactory levels and resolve discrepancies.
- Work closely with customers such as Scholastic and Treks in weekly meetings regarding critical open orders, inventory.
- Knowledge of aluminum Cans & Lids, plywood, nonwoven material and Paper.
- Create and collaborate with suppliers by creating purchase orders to make suppliers production dates and ship dates.
- Support outside sales by extract reporting in PowerBI for Budget management on all open orders correcting GTMs using Profit and summaries reports
- Process claims & invoices for mishandled or damaged product.
- Primary liaison with customs broker(s) for day-to-day activity as well as issue resolution
- Audit import/export documents in advance of shipments and review for completeness and accuracy of data required to perform customs entry process, to include Importer Security Filing (ISF) at origin
- Managed time efficiently in order to complete all tasks within deadlines
Used critical thinking to break down problems, evaluate solutions and make decisions - Identified issues, analyzed information and provided solutions to problems
Provide analysis on costs, new and existing and review cost reduction activities. - Contact suppliers to resolve price, quality, delivery or invoice issues
Rate, route and tender shipments to approved providers within network as outlined in our transportation contracts & volume commitments - Confirm shipments achieve milestones within defined time frames to minimize interruptions to operations and in-stock levels
- Validate carrier equipment usage and accessorials such as but not limited to Chassis rental, Temp storage, Demurrage, Dedicated teams/equipment Reweigh/classification re-rating, Detention, Per Diem
- Schedule consignment & direct shipments to and from warehouses to appropriate destinations.
- Approve non-standard & expedited freight moves and expenses.
- Maintain calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
- Perform any other duties as requested by management.
- Coordinate with suppliers and Mills with preparations of Imports and Exports entry and departures
Senior Logistics Specialist
Charkit Chemical
05.2017 - 06.2021
- Coordinated import and export loads to drop ship or deliver material to warehouses
- Appointed all documents such as BOL, COA, SDS and GHS labels to all 3PL locations so preparations of outbound shipments can be completed.
- Prepared export documents and barcode labels for all forms of shipping combined with IMO, Proforma invoice, packing list, SDS, COA for highly sensitive material.
- Contacted and negotiated rates with carriers for all loads both domestic and international tracked and traced all loads as well as having ability to work under pressure & meet deadlines
- Worked with carriers/brokers in order to consolidate material and maintain cost efficiency.
- Managed fifteen 3PL on day-to-day basis ensuring EDI data feeds are timely Implemented business procedures and drive for improvements focusing on on-time delivery, quality of service and quick turn-around time
- Processed and issued claims for damages or missing shipments with carriers as well as debit memos to warehouses for lost material.
- Disputed freight bills with carriers supplying them with additional information for investigating deductions on company invoices
Invoiced outbound and inbound orders and allocate container cost and pallet charges - Exported Inventory reports in order to monitor monthly data Inventory reconciliation & forecasting to settle discrepancies with 3PL warehouses
Supported Sales managers and VP on all open order status for all warehouses - Worked with regulatory on all inbound material on suitable labels and packaging, making sure we follow DOT regulations & SDS on chemical transportation
- Resolved all chemical spills with Clean Harbors when on call followed SDS and advised clean-up and disposal procedure.
Senior Logistics Specialist
Popcorn Indiana
11.2015 - 04.2017
- Coordinated sailing dates with customer and supplier in order to meet delivery deadline.
- Tracked and traced all loads while managing four 3PL in PA, IL, TX, CA on day-to-day basis ensuring data feeds is timely
- Startup operations for new 3PL warehouses in McDonough, Georgia such as BOL requirement and equipment
- Implemented business procedures for largest account in food industry provided customer service support with EDI mapping and data sync.
- Processed claims regarding damages with carriers as well as with 3PL facilities keep accounting department updated on status
- Disputed charge-backs and assist with investigating deductions on customer invoices
- Worked hand in hand with production by setting up transfers and direct ships from manufactures
- Cut Freight cost from 14 % to 7% in time span of 6 months
- Routed ASN for customers as well as transmitted EDI data to warehouse for customer pickup.
- Analyzed customer requirements and provided customized logistics solutions.
- Identified opportunities for inventory reductions.
- Built and established relationships with staff and vendors
- Analyzed customer requirements and provided customized logistics solutions
Logistics Supervisor
Polar Air
09.2009 - 11.2015
- Collaborated with sales and upper management to maintain smooth inter-departmental communication .
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Processed and verified transactions, product orders and shipping dates and entered information into databases for reporting.
- Coordinated driver dispatching of 15 drivers to accomplish daily delivery requirements
- Collaborated with Customer Representatives and shipping department staff to facilitate a smooth daily operational process and to resolve invoicing and shipping errors.
- Analyzed and logged purchase orders and measured ledger, managed logistics budgets and forecasting to achieve cost-effective operations.
Improved efficiency by 60% through employee management, workflow evaluations and monitoring procedures monitored logistics performance and identified improvement opportunities. - Led and trained 6 customer service employees in 2011. Selected, train & coach personnel; work with associates to correct deficiencies.
- Negotiated transportation contracts to reduce shipping costs by 104k in the first year.
- Developed and implemented web-based tracking systems for improved monitoring.
- Assisted auditors of vendor invoices and month-end finance accruals
Logistics Coordinator
Bridgeport Fittings
09.2006 - 08.2011
- Prepared and generated documentation for shipment activities for over 1,500 shipments month.
- Monitored inbound and outbound and notified customers of status or potential delays. established timely delivery of all shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Identified opportunities for inventory reductions.
Education
Transportation - Liberal Arts And General Studies
Montgomery Community College
Montgomery, PA2009
Completed General Education Courses –20 Credits - General Studies
Housatonic Community College
Bridgeport, CT2008
Skills
- Inventory Management software
- Warehouse management system
- Communications skills
- JDE/ SAP / TMS / ERP /VMS
- Microsoft office (excel,word,power point), Power BI, KPI
- DOT, IATA and Ocean Dangerous Goods Certified
Timeline
Trade service representative
Central National Gottesman /Linden Meyr Central
07.2021 - Current
Senior Logistics Specialist
Charkit Chemical
05.2017 - 06.2021
Senior Logistics Specialist
Popcorn Indiana
11.2015 - 04.2017
Logistics Supervisor
Polar Air
09.2009 - 11.2015
Logistics Coordinator
Bridgeport Fittings
09.2006 - 08.2011
Transportation - Liberal Arts And General Studies
Montgomery Community College
Completed General Education Courses –20 Credits - General Studies
Housatonic Community College
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