Christina Morris
Commerce City,CO
Summary
Driven and resourceful administrative professional with 25+ years experience assisting high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Human Capital Manager
CD Specialty Contractors
02.2023 - 03.2024
- Managed payroll data entry and processing for 250+ employees to comply with predetermined company guidelines.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
Controller
CD Specialty Contractors
12.2019 - 02.2023
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Managed payroll data entry and processing for 150+ employees to comply with predetermined company guidelines.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Worked with multiple executives to create annual budget and track actual expenses against projected expenses.
- Oversaw accounts payable and receivable operations for specialty construction business with $2million in monthly expenses.
Finance Manager
CD Specialty Contractors
02.2018 - 12.2019
- Created organizational structures to improve accounting and finance functions.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Reviewed documentation and identified financial discrepancies where applicable.
Director of Retail Administration
CD Specialty Contractors
02.2017 - 02.2018
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Office Manager
CD Specialty Contractors
03.2016 - 02.2017
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Managed office operations while scheduling appointments for department managers.
- Maintained computer and physical filing systems.
- Controlled finances to lower costs and keep business operating within budget.
Credit Manager
Colorado Scaffolding & Equipment Co., Inc.
02.2015 - 02.2016
- Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
- Oversaw reporting, documentation and recordkeeping requirements for department.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
- Work cross-functionally with sales, management and other departments to maintain effective operations.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Sales/Service Coordinator
Consolidated Divisions, Inc.
04.2012 - 10.2014
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Sales/Service Coordinator
Watersaver Company, Inc.
12.1998 - 04.2012
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Sought ways to improve processes and services provided.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
Education
High School Diploma -
Strasburg High School
Strasburg, COSkills
- Payroll Auditing
- Employee Onboarding
- Data Review
- Expense Reimbursements
- Employee Benefits Administration
- Labor Law Knowledge
- Employee Relations
- Leadership Development
- Staff Management
- Payroll Administration
- Contract Negotiation
- Talent Management
Certification
- CNP - Certified Notary Public
Timeline
Human Capital Manager
CD Specialty Contractors
02.2023 - 03.2024
Controller
CD Specialty Contractors
12.2019 - 02.2023
Finance Manager
CD Specialty Contractors
02.2018 - 12.2019
Director of Retail Administration
CD Specialty Contractors
02.2017 - 02.2018
Office Manager
CD Specialty Contractors
03.2016 - 02.2017
Credit Manager
Colorado Scaffolding & Equipment Co., Inc.
02.2015 - 02.2016
Sales/Service Coordinator
Consolidated Divisions, Inc.
04.2012 - 10.2014
Sales/Service Coordinator
Watersaver Company, Inc.
12.1998 - 04.2012
High School Diploma -
Strasburg High School
- CNP - Certified Notary Public
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