Christina Moyer
Baytown
Summary
Skilled Customer service representative with 3 years of experience in fast-paced environments, specializing in communication and organizational skills. Proven ability to manage customer inquiries and maintain accurate records, ensuring seamless order processing. Experienced in creating efficient workflows and fostering positive relationships with clients. Seeking to leverage customer service expertise to enhance team performance and drive satisfaction in a customer service manager role. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Document Control Specialist/ Manager
Wood Group
Baytown
09.2023 - Current
- Create employee files
- Maintain information in Employee Matrix
- Keep track of all employee trainings
- When expired set up Houston Area Safety Council
- Communicate with employees daily
- Communicate/ build relationships with vendors
- Create requisitions in Oracle. (Purchase orders)
- Receive invoices in Oracle to ensure pay ability
- Manage toolroom
- Ensure supplies are ordered and have continuous stock of materials needed to complete work
- Obtain work order documents and create job packets from ProCore
- MyPass admin
Customer Service Representative
AdaptHealth
Lufkin
03.2023 - 06.2023
- Data entry for insurance to verify Cpap machine orders.
- Verify insurance with customer/insurance company when needed.
- Communicate with customer about orders.
- Maintain clean and organized work space.
Payment Processor
Elliott Electric Supply
Nacogdoches
06.2022 - 03.2023
- Process payments on customer accounts.
- Scan checks into system.
- Payment adjustments on accounts requested by credit representative.
Teacher
Katherine Sage Temple Daycare
Diboll
12.2021 - 08.2022
- Preschool Teacher: 3-4 year olds
- Create and implement lesson plans
- Assist children in daily activities
- Cleaning and sanitizing classroom
- Communicate effectively with parents/ caregivers
Teacher
Building Blocks Daycare
Diboll
11.2020 - 01.2021
- Teacher- 2 year olds.
- Develop and implement lesson plans.
- Follow current curriculum.
- Assisting children in daily activities.
- Communicate effectively with parents/ caregivers
Teacher
MaryJo Gordon child Development
Lufkin
11.2018 - 06.2020
- Develop and implement lesson plans.
- Follow current curriculum
- Ensure the safety of children
- Assist children in daily activities.
- Communicate effectively with parents
Education
High school or equivalent -
Ross S Sterling High School
Baytown, TX01.2003
Some college -
Lee College
Baytown, TXSkills
- Internet Research
- PowerPoint
- Organizational Skills
- Document management
- Oracle software
- Vendor relationship management
- Invoice processing
- Safety compliance
- Effective communication
- Problem solving
- Attention to detail
- Phone skills
- Early Childhood Education
- Classroom Management
- Curriculum Development
- Computer knowledge
- Computer Literacy
- Excell
- Microsoft word
- Customer Service Skills
Certification
CPR Certification
Additional Information - Personality Test
DISC Personality Test, https://www.123test.com/disc-personality-test/, Your dependability and consistency., Your ability to maintain, and keep in order, established procedures and plans.
Timeline
Document Control Specialist/ Manager
Wood Group
09.2023 - Current
Customer Service Representative
AdaptHealth
03.2023 - 06.2023
Payment Processor
Elliott Electric Supply
06.2022 - 03.2023
Teacher
Katherine Sage Temple Daycare
12.2021 - 08.2022
Teacher
Building Blocks Daycare
11.2020 - 01.2021
Teacher
MaryJo Gordon child Development
11.2018 - 06.2020
High school or equivalent -
Ross S Sterling High School
Some college -
Lee College