Christina Mullin
Tiffin
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Banker
Hills Bank And Trust Company
03.2025 - Current
- Facilitated customer onboarding by guiding clients through account setup processes, ensuring a seamless experience.
- Identified opportunities to improve banking processes, contributing to a more efficient workflow for account management.
- Executed transactions including check deposits, transfers, and withdrawals, maintaining accuracy in all dealings.
- Educated clients on digital banking tools, enhancing their ability to manage finances conveniently online.
- Engaged with clients in community events to promote banking services and build relationships within the local area.
- Executed daily cash handling tasks, ensuring accuracy in balancing cash drawers and deposits.
Floral Designer/ Floral Clerk
Hy-Vee
05.2021 - 03.2025
- Designed floral arrangements for a variety of events, tailoring styles to meet specific client requests and occasions.
- Provided personalized consultations to clients, helping them choose the right flowers and arrangements for their needs.
- Executed daily floral maintenance, including watering, pruning, and arranging flowers to ensure freshness and quality.
- Collaborated with team members to create eye-catching seasonal displays that increased foot traffic and sales.
- Conducted inventory assessments to ensure proper stock levels of floral supplies, facilitating timely reordering processes.
- Managed customer orders and ensured accurate processing, maintaining high levels of client satisfaction throughout the experience.
CNA/ Fitness Coordinator
Windmill Manor
03.2022 - 08.2022
- Monitored and recorded patient progress, ensuring effective communication with healthcare providers.
- Coordinated fitness programs tailored to individual patient needs, enhancing overall wellness and mobility.
- Facilitated group exercises and activities, promoting social interaction and engagement among residents.
- Supported patients in daily nutrition and meal planning, encouraging healthy eating habits.
CNA/RA (Restorative Aide)
Care Initiatives – Crestview Specialty Care
06.2014 - 11.2021
- Assisted patients with mobility exercises, promoting physical strength and independence.
- Documented patient care activities and progress, ensuring accurate records for healthcare providers.
- Engaged patients in restorative activities that enhanced their physical and emotional well-being.
- Provided emotional support to patients, fostering a positive and encouraging environment.
- Monitored and reported changes in patient conditions to the healthcare team for timely interventions.
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Education
Occupational Therapy Assistant
Kirkwood Community College
High School Diploma -
West Liberty High School
West Liberty, IA01.2015
Skills
- Implemented strategies to streamline workflows and improve efficiency
- Utilized strong problem-solving skills to enhance operational efficiency and effectiveness
- Applied critical-thinking abilities to assess situations and make informed decisions that enhance project outcomes
- Facilitated seamless transitions between tasks to enhance team productivity
- Utilized strong communication skills to enhance team interactions and ensure clarity in project objectives
- Facilitated informative discussions to promote knowledge sharing and audience engagement
- Facilitated collaboration among team members to achieve strategic objectives
- Promoted teamwork within teams to enhance productivity and drive successful outcomes
- Utilized strong organizational skills to enhance team efficiency and productivity
- Harnessed creative strategies to drive team collaboration and success
Certification
- CNA - Certified Nursing Assistant
- RA - Restorative Aide
- Heartsaver First Aid CPR AED
- BLS Provider
Timeline
Personal Banker
Hills Bank And Trust Company
03.2025 - Current
CNA/ Fitness Coordinator
Windmill Manor
03.2022 - 08.2022
Floral Designer/ Floral Clerk
Hy-Vee
05.2021 - 03.2025
CNA/RA (Restorative Aide)
Care Initiatives – Crestview Specialty Care
06.2014 - 11.2021
Occupational Therapy Assistant
Kirkwood Community College
High School Diploma -
West Liberty High School