Christina Mullins

• Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
• Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
• Guided, mentored and coached underwriters in both technical and professional skills, instilling best practice and company standards.
• Negotiated policy terms and coverages to bring coverage terms into alignment with company directives on contracts and policies.
• Worked alongside marketing department to effectively cross-sell company's offerings.
• Met with customers, agents and brokers to negotiate coverage, price, and service delivery.
• Provided high level of assistance to help with review, classification, coding, and rating of applications.
• Focused on maintaining profitable business segment for company.
• Built strong relationships with agencies and customers.

● Reviewed and processed employment applications /resumes

● Scheduled and conducted interviews

● Created spreadsheets for compiling and analysis of recruiting data

● Contract monitoring for Qwest

• Gathered, summarized and evaluated technical references, background materials, and information from a variety of resources both internally and externally to respond to requests
• Prepared special and recurring reports
• Composed correspondence to meet information needs of the office
• Coordinated between six states the implementation of the Freedom of Information Act and the Privacy Act
• Provided census, legislative and procurement regulation information to staff
• Maintained records for yellow book standards of professional training credits
• Conducted Freedom of Information Act training sessions