Summary
Overview
Work History
Education
Skills
Timeline
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Christina Murrietta

Buckeye,AZ

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10+ years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

2
2
years of professional experience

Work History

Government Non Profit Associate

Door Dash
Virual, Arizona
11.2021 - Current
  • Support Doordash Non-Profit Communities and Partners
  • Communicate and manage sensitive information to customers
  • Support our biggest partners
  • Manage internal operations through detailed oriented execution
  • Train additional members of the team

CRC Human Resource Associate

Amazon
Virtual, AZ
01.2021 - 11.2021
  • Serve as the support contact for Amazon employees with questions about their time away from work due to illness
  • Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus
  • Build customer trust by empathetic handling of sensitive issues
  • Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved
  • Receive queries via phone or web case and log contacts into the shared service case management system
  • Handle customer absence claims end to end and contact customers to inform them of resolution, when appropriate
  • Assess new claims and make accurate classifications about the type of absence required
  • Contact employees as needed and keep them updated on the status of their claim
  • Ensure all tasks and decisions are rendered within SLA
  • Navigate ambiguous claim requests and apply good judgement about how to apply policy and regulations to the case in question

Bookkeeper

Pride Development & Construction
Phoenix, AZ
02.2020 - 08.2020
  • Maintained and processed invoices, deposits and money logs.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, daily balance records, vendor payments and profit and loss statements for over 40 clients.
  • Tracked Construction business revenue and costs with Quick Books, diligently reconciling accounts to maintain high accuracy.
  • Tracked expenses and income for Commercial and Residential businesses while organizing and maintaining bank statements for multiple checking accounts and several credit card accounts.

Education

Certification - CTEC

Norco Community College
Norco, CA
10.2015

Skills

  • Strong excel skills
  • Strong Customer Service skills
  • Strong technology knowledge
  • Quick Books Enterprise Desktop, Online
  • A/R, A/P
  • Microsoft Office
  • Payroll Processing
  • Operations Management
  • Business Management
  • Excel, Word, Power Point, Outlook
  • Organizational skills
  • Office management
  • Marketing
  • Excellent multi-tasking ability

Timeline

Government Non Profit Associate

Door Dash
11.2021 - Current

CRC Human Resource Associate

Amazon
01.2021 - 11.2021

Bookkeeper

Pride Development & Construction
02.2020 - 08.2020

Certification - CTEC

Norco Community College

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Christina Murrietta