Summary
Work History
Education
Skills
Quote
Interests
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Christina Musser

Christina Musser

Mill Hall,PA

Summary

Dependable associate with extensive experience in sales, customer service, team leadership, and management. Possessing excellent organizational and planning skills, excels in a cooperative team environment. Passionate about utilizing skills to cultivate strong customer relationships that result in growth opportunities for customers, associates and the company. Many interests that translate to creative, outside of the box solutions. Always looking for personal growth opportunities and education

Work History

SPECIALTY RETAIL SUPERVISOR

THE HOME DEPOT 6841
08.2016 - Current
  • Supervise and assign work to sales associates (8-19 associates)
  • Mentor and conduct training and associate development activities with an emphasis on safety, customer service and sales and personal growth (Currently 445 days safe, five associates promoted in the last year)
  • Make sales and merchandising decisions based on business acumen and corporate policy and management directives (One department is in the top 10% in region)
  • Grow market share by creating, improving and maintaining great customer relationships (Program metrics have jumped 8 percentage points in the last three months)
  • Proficiency in design and operations programs for each department
  • Excellent sales skills
  • Merchandise moving equipment operator.

(PASA) Pro Account Sales Associate

  • Used consultative selling techniques to find and grow Pro customers
  • Brought in new high-volume business through relationship building and excellent customer service and creative issue resolutions
  • Partnered with vendors to provide material and services
  • Followed up on open quotes and assigned and unassigned accounts
  • Ensure customers understand rewards programs and credit programs to help build their business.

ENVIRONMENTAL FIELD RESEARCH ASSISTANT

USGS
06.2015 - 12.2015
  • Environmental Research Team Member conducting carbon and methane release and carbon capture data in the Great Dismal Swamp, VA
  • Scientific Data is being used to make informed climate change and carbon capture reports for USGS.

WASTE TREATMENT OPERATIONS

MUSSER SEWER AND SEPTIC
01.2011 - 09.2013
  • Transport, setup, maintain, and operate a waste treatment belt filter press to remove sludge from municipal waste treatment plants
  • Conducted safe operations in adherence with safety protocols and government regulations
  • Built brand recognition and customer base with excellent customer service
  • Created advertising and implemented marketing strategies.

OWNER/OPERATOR/CARPENTER

Someday Building
06.1999 - 11.2011
  • Owner/operator of a home and business service focused on interior and exterior renovations including installation of windows, doors, siding and roofs, cabinets, floors and plumbing with a crew of two to four employees
  • Planned and executed designs and projects in accordance with local codes to meet customer expectations.

SERGEANT FIRST CLASS

United States Army Reserve
02.1981 - 08.2006
  • Nuclear Biological Chemical operations planning, training and support for units deploying to combat zones
  • Support of Port Operations and logistics
  • Battle Staff operations at the battalion level or above
  • Soldier mentoring and training
  • Water treatment operations.

Education

Bachelors of Science, Structural Geology, Microscopy, Environmental Geology - Geology

Juniata College
Huntingdon, PA
05.2015

Skills

  • Customer Service and Support
  • Customer Base Growth and Relationship Building
  • Team Leadership and Mentoring
  • Work Planning and Prioritization
  • Strong Communication and Interpersonal Skills
  • Consultative Selling of Product and Services
  • Creative Problem-Solving

Quote

One step forward is halfway to the next step.

Interests

Art (Ceramics, photography, paint and printing)

Historical Geology and Rock Collecting

Hiking

Narrative History

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Christina Musser