Christina M. Walden
Gibson,GA
Summary
To obtain the Clinical Manager- Surgical Services position at Piedmont Augusta to manage the clinical operations of the department, improve patient outcomes, drive team performance, improve both employee and patient satisfaction, and enhance the operational efficiency of the organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Manager- Cardiac Care & Infusions
Piedmont Eastside
10.2023 - Current
- Conducted comprehensive audits/data abstraction of clinical practices, identifying areas for quality improvement in all three of my departments
- Streamlined clinic operations for increased efficiency by optimizing patient flow and appointment scheduling processes within my outpatient infusions department
- Aiding in the development of a new spreadsheet to help meet productivity goals with our new staffing grid
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent documentation monitoring and implementation of corrective actions when needed.
- Successfully managed clinic operations during periods of change or growth by adapting processes as needed.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures
- Facilitated staff education on new processes and developed methods to hold staff accountable to these changes
- Collaborated with other departments to coordinate seamless patient care across various medical specialties.
- Implemented quality improvement initiatives that led to measurable improvements in patient satisfaction scores.
Cardiac Care Unit- Charge Nurse
Piedmont Eastside
01.2023 - 10.2023
- Cared for and facilitated the care of both cardiac and vascular patients
- Monitoring patients and responding quickly for changes in patient condition especially neurological changes post a vascular procedures
- Collaborated with physicians, pharmacists and therapists, and other members of the interdisciplinary team to plan, implement and enhance treatment strategies and deliver quality, evidence-based care.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
- Participated in regular staff meetings to share best practices, address challenges, and foster collaboration among team members.
- Provided exceptional pre-and post-operative care, reducing recovery times and complications for cardiac and vascular patients.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Ensured compliance with regulatory standards through routine audits of documentation through chart review and data analysis to ensure adherence to established policies and procedures.
- Promoted a positive work environment by fostering teamwork among staff members and encouraging open communication channels.
Travel Nurse-ICU/CCU/CSU
Aya Healthcare
09.2021 - 07.2023
- Providing exceptional care to patients in ICU and other departments I was floated to such as Neuro ICU, CSU, CCU, PCU, Med-Surg and Ortho
- Delivered high-quality patient care during emergency situations, remaining calm under pressure and effectively prioritizing tasks according to urgency.
- Improved patient outcomes through careful monitoring and thorough documentation of vital signs, medical histories, and treatment plans.
- Utilized strong assessment skills in identifying early warning signs of complications or deterioration in patients conditions, allowing for prompt interventions when necessary.
- Demonstrated adaptability in rapidly adjusting to changing unit assignments, consistently maintaining high-quality care delivery across various clinical settings.
- Increased patient satisfaction by providing compassionate and timely nursing care to diverse populations.
Intensive Care Unit (ICU) Registered Nurse/ Charge
Doctor's Hospital of Augusta
06.2017 - 12.2021
- Cared for patients within a medical ICU which included: Neuro, Medical, Burn, Cardiac, Surgical ICU patients
- Served as a Charge Nurse of the unit from January 2019-December 2021 and ensured quality care for all patients while also reporting data obtained through chart audits and data abstraction from reports
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Management of neuro patients including the use of pupilometers and the management of EVD drains and monitoring of ICP pressures
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care related to the stroke core measures and prevention
- Collaborating with interdisciplinary teams to determine best care for both cardiac and stroke patients
- Offered exceptional care and support to individuals recovering from acute strokes and dealing with the struggles of their chronic conditions.
Education
Associate Degree - Nursing
Aiken Technical College
05.2017
Dual-Seal High School Diploma - undefined
Glascock County Consolidated School
05.2007
Skills
- Expert in Meditech, Cerner, and EPIC charting systems
- Proficient in Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Microsoft Teams, and also in Webex; consistently types 120 WPM
- Patient record auditing
- Rapport building
- Data abstraction/analysis
- Process evaluation, changes, & implementation
- Staff education
- Excellent communication skills, both verbal and written
- Works well independently and collaborating in a team environment
- Passionate about learning & committed to continual improvement
- Organized & detail-oriented
Certification
- BLS Certification
- ACLS Certification
- NIHSS Certification
OTHER
Current Interim Manager of the Cardiac Care Unit at Piedmont Eastside Medical Center-Cardiac Care Unit
Timeline
Clinical Manager- Cardiac Care & Infusions
Piedmont Eastside
10.2023 - Current
Cardiac Care Unit- Charge Nurse
Piedmont Eastside
01.2023 - 10.2023
Travel Nurse-ICU/CCU/CSU
Aya Healthcare
09.2021 - 07.2023
Intensive Care Unit (ICU) Registered Nurse/ Charge
Doctor's Hospital of Augusta
06.2017 - 12.2021
Dual-Seal High School Diploma - undefined
Glascock County Consolidated School
Associate Degree - Nursing
Aiken Technical College
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