Christina Nance
Bethalto,IL
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.
Overview
16
16
years of professional experience
Work History
Caregiver
Illinois Department Of Rehabilitation Services
01.2012 - Current
Laborer
Labor Ready
01.2012 - 06.2015
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Waitress Trainer
Mama Mias
01.2008 - 01.2012
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Ensured smooth transitions between shifts by conducting thorough handovers with incoming waitstaff regarding ongoing table statuses or special requests from guests.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Recognized for exemplary training skills by management, resulting in increased responsibilities and involvement in onboarding new employees.
Education
Associate of Arts - Psychology
Lewis And Clark Community College
05.2025
GED -
Lewis And Clark
Godfrey, IL03.2003
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Emotional Support
- Strong Ethics
- Relationship Building
- Compassionate Care
- Verbal and written communication skills
Timeline
Caregiver
Illinois Department Of Rehabilitation Services
01.2012 - Current
Laborer
Labor Ready
01.2012 - 06.2015
Waitress Trainer
Mama Mias
01.2008 - 01.2012
Associate of Arts - Psychology
Lewis And Clark Community College
GED -
Lewis And Clark
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