Christina Neligh

Parts Sales:

Take customer orders via phone call, email, and text. Look up chassis numbers, locate part numbers w/ pricing & availability for said orders/estimates. Build sales slip, pull/order needed parts for delivery/pick up. Process order and any payment for said order.

Inventory:

Place weekly stock orders w/ Navistar, direct ship and miscellaneous vendors. Receive said orders into Excede system. Print and process POs, pull and tag parts, package and ship out Navistar DIA returns and CAT core returns.

• Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
• Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
• Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
• Developed strong relationships with key clients, leading to long-term business growth.
• Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.