Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Nelson

Jacksonville

Summary

Dynamic professional with a proven track record as Owner/Operator at Christina Nelson LMT Inc, excelling in operations management and client relationship management. Enhanced customer satisfaction through strategic planning and effective inventory management, while fostering strong community ties. Committed to continuous improvement and delivering high-quality services that meet client needs.

Overview

16
16
years of professional experience

Work History

Owner/Operator

Christina Nelson LMT Inc
06.2013 - Current
  • Managed daily operations to ensure smooth client sessions and service delivery.
  • Developed and maintained strong relationships with clients, enhancing customer satisfaction and retention.
  • Implemented scheduling systems to optimize appointment bookings and reduce wait times.
  • Streamlined inventory management processes to ensure adequate supply of therapeutic tools and products.
  • Conducted regular assessments of service quality, identifying areas for process improvement.
  • Oversaw financial operations, including budgeting, invoicing, and expense tracking for business sustainability.
  • Managed day-to-day business operations.
  • Enhanced marketing strategies through social media engagement, increasing brand visibility in local community.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Fostered strong professional network and partnership building skills to connect with quality leads.

Children’s Director

First Baptist Church Of Oceanway
01.2010 - 12.2019
  • Developed engaging educational programs that fostered spiritual growth among children.
  • Coordinated volunteer schedules to ensure adequate supervision and support for all activities.
  • Implemented safety protocols during events to maintain a secure environment for participants.
  • Facilitated training sessions for volunteers, enhancing their skills in child engagement and safety practices.
  • Collaborated with parents to address individual children's needs and enhance their church experience.
  • Evaluated program effectiveness regularly, making necessary adjustments to better meet the needs of the children served.
  • Established a safe and nurturing atmosphere that promoted emotional growth and self-expression for children.

Education

Massage Therapist -

Alpha School of Massage
Jacksonville, FL

High School Diploma -

FSCJ
Jacksonville, FL

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Operations oversight
  • Inventory management
  • Strategic planning
  • Relationship management
  • Budget development
  • Client relationship management

Timeline

Owner/Operator

Christina Nelson LMT Inc
06.2013 - Current

Children’s Director

First Baptist Church Of Oceanway
01.2010 - 12.2019

Massage Therapist -

Alpha School of Massage

High School Diploma -

FSCJ

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