Christina Nestor

• Interpreted and applied federal and state tax codes for personal and business taxes.
• Conducted targeted tax research to facilitate compliance efforts.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Maintained database of federal and state tax laws and regulations to promote uniform policy and procedural compliance.
• Maintained strong focus on safety and efficiency.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Skilled at working independently and collaboratively in a team environment.
• Resolved problems, improved operations and provided exceptional service.

• Met project deadlines without sacrificing build quality or workplace safety.
• Managed projects from procurement to commission.
• Planned, designed, and scheduled phases for large projects.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Reviewed order data to verify transactions and shipping dates.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Maintained accurate computer records of materials weights, bill amounts, and identified variances.
• Orchestrated routing by producing accurate shipping documentation and package labels.
• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Verified transactions, product orders, and shipping dates and entered information into databases and reports.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Collaborated with internal departments to verify customer satisfaction and order accuracy.
• Communicated with vendors and suppliers to verify timely delivery of goods.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Analyzed data to prepare reports and identify process improvements.
• Processed required paperwork to expedite handling of shipped and received goods.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Partnered with representatives from different carriers to arrange materials shipments.
• Conducted research to address shipping errors and packaging mistakes.
• Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
• Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.

This was a Temp Agency and Genthner GmbH hired me as a full time employee. The Job description is the same.

• Maintained and managed customer files and databases.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Resolved concerns with products or services to help with retention and drive sales.
• Provided primary customer support to internal and external customers.
• Responded to customer calls and emails to answer questions about products and services.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.